Markus Knowles
Riverview, FL 3378
Summary
Dedicated and organized Instructor and Supervisor with 12+ years of experience in Instructing individuals, managing office operations, overseeing staff, and implementing administrative processes. Seeking to leverage my expertise to contribute to a dynamic team and drive operational excellence within an organization. Dedicated and results-driven Six Sigma professional with a proven track record of implementing process improvement initiatives to drive efficiency, reduce waste and enhance efficiency. Meticulous Lean Champion with 4 years of comprehensive experience executing lean projects.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Social Studies Teacher
Hillsborough County Schools (Howard W. Blake High School)
06.2024 - Current
- Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities within the social studies curriculum
- Utilized technology tools such as interactive whiteboards and educational apps to enhance student learning and engagement
- Fostered a positive and inclusive classroom environment by promoting critical thinking, empathy, and respect for differing perspectives
- Collaborated with colleagues to create interdisciplinary units that integrated social studies with other subject areas, enhancing students' understanding of complex historical events and concepts
Full Time Student
University of Tampa
08.2022 - 05.2024
- Graduated with a degree in History while maintaining a full-time course load
- Demonstrated strong time management skills to effectively balance academic, work, and personal commitments
- Collaborated with professors and peers on group projects and research initiatives
- Achievied academic success through dedication, hard work, and a passion for continuous learning
Medical Claims Adjuster
Progressive Insurance
05.2021 - 07.2022
- Reviewed and processed over 200 medical insurance claims at a time for 36 different states for accuracy and compliance with policy terms and conditions
- Conducted thorough investigations to determine the extent of liability and negotiate settlements with claimants
- Collaborated with other departments, including legal and finance, to mitigate risks and ensure timely resolution of claims
Process Improvement Manager & Yellow Belt Instructor
U.S. Navy
02.2010 - 05.2021
- Developed and implemented engaging lesson plans through project-based learning activities and collaborative group work, resulting in a measurable increase in student engagement and academic outcomes.
- Facilated interactive enviroments for diverse classroom settings, incorporating multimedia resources and technology to enhance student learning and participation.
- Implemented Lean Six Sigma methodologies to streamline processes and improve efficiency across multiple departments
- Utilized data-driven decision making to track key performance indicators, identify bottlenecks, and drive process optimizations to meet or exceed U.S. Navy/Department of Defense goals
Education
B.A. - History
University of Tampa
Tampa, FL05-2024
Associates of Arts -
Saint Leo University
10-2017
Skills
- Research
- Team Building
- Administration
- History
- American History
- Classroom Training
- Classroom Instruction
- Lean Six Sigma
- Leadership
Certification
Six Sigma Green Belt U.S. Navy July 2018
Timeline
Social Studies Teacher
Hillsborough County Schools (Howard W. Blake High School)
06.2024 - Current
Full Time Student
University of Tampa
08.2022 - 05.2024
Medical Claims Adjuster
Progressive Insurance
05.2021 - 07.2022
Process Improvement Manager & Yellow Belt Instructor
U.S. Navy
02.2010 - 05.2021
Six Sigma Green Belt U.S. Navy July 2018
B.A. - History
University of Tampa
Associates of Arts -
Saint Leo University
Similar Profiles
Kayla SehrKayla Sehr
Teacher at Hillsborough County Schools (Armwood High School)Teacher at Hillsborough County Schools (Armwood High School)
Kristine MartinezKristine Martinez
High-school-Special Education Teacher at Howard County Public Schools Hammond High SchoolHigh-school-Special Education Teacher at Howard County Public Schools Hammond High School
JAMES BURLEYJAMES BURLEY
Criminal Justice Teacher at Hillsborough County Public Schools (Sumner High)Criminal Justice Teacher at Hillsborough County Public Schools (Sumner High)