Cooper Goswick
Canton,Ga
Summary
I want to work with Chick Fil A Corporate, because I enjoy the culture that Chick Fil A envelopes. I hope to broaden my knowledge within Chick Fil A by joining the IT department. I want to apply my 6 years of of CFA service to help others solve problems and be successful want to spread the irrational kindness that my operator has spread to his team.
Overview
1
1
year of professional experience
Work History
Cafe Manager
Scottsdale Farms
11.2022 - Current
- Maintained, supported, troubleshot technical equipment to ensure cafe functioned properly
- Scheduled for team of 7-10 people
- Created new system and procedures for and efficient and effective work flow
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry
- Created new "Drink of the Week" every week
- Prepared and served specialty coffee, espresso drinks, blended coffees, teas, smoothies, milkshakes and mixed lemonades
- HIred and trained new team members.
Training Director
Chick Fil A Canton
03.2022 - 11.2022
- Troubleshot IPOS Ipads, POS systems, printers, office computer, and drive thru equipment
- Trained team members on how to use equipment, connect with customers, and how to represent company's values
- Managed "Training team" of 20 people
- Proactively solved potential problems
- Practiced exceptional customer service
- Performed Orientations that set standards for company culture, and goals
- Provided comfortable but hard-working environment for new hires.
Education
Bachelor of Science - Information Technology
Kennesaw State University
12.2024
Associate of Applied Science - Computer Programming
Chattahoochee Technical College
2020
Skills
- Leadership
- Training
- Project leadership
- Problem solving
- Team management
- Time management
- Web applications development
- Computer maintenance and Repairs
- Scheduling
People I know
- Kevin Williams
- Cody Herring
- Cynthia Mcmillian
- Derick Williams
- Alex Gomez
What I Bring
I bring a strong work ethic, a desire for innovation, and 6 years of leadership and training experience. I also provide exceptional customer service/communication, understand Object-Oriented Programming concepts, and a heart of a teacher.
Timeline
Cafe Manager
Scottsdale Farms
11.2022 - Current
Training Director
Chick Fil A Canton
03.2022 - 11.2022
Bachelor of Science - Information Technology
Kennesaw State University
Associate of Applied Science - Computer Programming
Chattahoochee Technical College
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