Blayne Gibson
Jacksonville,FL
Summary
Dynamic Cafe Manager at Urban Air Trampoline and Adventure Park with a proven track record in employee training and inventory management. Expert in fostering exceptional customer service and team leadership, ensuring a high-quality experience. Adept at maintaining stock levels and promoting health and safety standards in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Cafe Manager
Urban Air Trampoline and Adventure Park
Jacksonville, FL
2023.10 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Bartender
Rack'em Pub & Billiards
Jacksonville, FL
2023.03 - 2023.12
- Monitored bar inventory and promptly restocked low items before depletion.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Effectively multitasked within fast-paced environment.
Bartender
The Pour House Bar & Grill
Valdosta, GA
2020.08 - 2022.10
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Cleaned glasses with sanitizing solution after each use.
- Assisted in setting up the bar for service shift.
Server/Bartender
Chili's Restaurant
Valdosta, GA
2019.01 - 2022.10
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
Gee Da's Steakhouse
Statesboro, GA
2016.05 - 2018.04
- Maintained records of transactions made during the shift as required by law or company policy.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
Bartender
Shenanigans Pub
Statesboro, GA
2015.11 - 2018.04
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Performed opening and closing duties, including restocking supplies.
Prep Cook
Loco's Pub and Grill
Statesboro, GA
2014.12 - 2016.04
- Followed recipes to prepare meals according to customer specifications.
- Checked the freshness of food and ingredients prior to use.
- Assisted in serving meals to customers as needed.
Education
Associate of Arts - Sales And Marketing Education
Georgia Southern University
Statesboro, GA2016-05
Skills
- Customer service
- Inventory management
- Employee training
- Team leadership
- Quality control
- Cash handling
- Time management
- Employee scheduling
- Effective communication
- Health and safety
- Cost monitoring
- Leadership
References
References available upon request.
Timeline
Cafe Manager
Urban Air Trampoline and Adventure Park
2023.10 - Current
Bartender
Rack'em Pub & Billiards
2023.03 - 2023.12
Bartender
The Pour House Bar & Grill
2020.08 - 2022.10
Server/Bartender
Chili's Restaurant
2019.01 - 2022.10
Server
Gee Da's Steakhouse
2016.05 - 2018.04
Bartender
Shenanigans Pub
2015.11 - 2018.04
Prep Cook
Loco's Pub and Grill
2014.12 - 2016.04
Associate of Arts - Sales And Marketing Education
Georgia Southern University