Your Name
Summary
Determined sales professional with 10+ years of experience. Exceptional communication, interpersonal and negotiation skills. Highly detailed professional seeking to provide exceptional service to clients and up-sell products in person, over the phone and through email who possesses effective written and verbal communication skills with the ambition to build and maintain customer loyalty and satisfaction.
Overview
16
16
years of professional experience
Work History
Supply Chain Specialist (Oil & Gas)
Beacon Health System
Middlebury
05.2019 - Current
- Support the Supply Chain Manager and upper management in all aspects of day-to-day operations to ensure that the supply chain results are achieved
- Ensure all material requisition orders, regular sales orders, and transfer warehouse orders are fulfilled on a regular basis
- Assist, support, and provide backup coverage for all Supply Chain team members
- Understand and execute all Supply Chain activities such as stock take, physical inventory count, inventory accuracy in allocation and consumption, material demand, sales order entry, and purchase order entry if needed
- Maintain Work Order Management system and understanding of production work order / material commitment, and back flushing
- Assess and manage inventory levels to ensure continuity of supply
- Liaise with sales manager, warehouse technicians, customer service, buyers, and Sales to provide delivery dates and shipping information
- Maintain and updates ERP and make sure accuracy level is optimum
- Worked with suppliers to manage schedules, specifications and quality compliance.
Administrative Assistant
Great Wolf Lodge
Lincolnshire
01.2014 - 05.2019
- Provide administrative support to guarantee efficient operation of office procedures
- Answer phone calls, schedules meetings and supports visitors
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc
- Complete operational requirements by scheduling and executing administrative projects and expediting work results
- Exhibit polite and professional communication via phone, e-mail, and mail
- Support team by performing tasks related to organization and strong communication
- Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities
- Provides information by answering questions and requests
- Maintained supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
- Contribute to team effort by accomplishing related results as needed.
Director of Sales and Catering
Ramada Inn
City
01.2009 - 01.2013
- Function as the team leader of the location catering sales department
- Corroborate smooth transition and communication with guests and staff
- Partner with upper management to identify opportunities to grow revenue via sales trends, strategic menu development, and creative, new opportunities to expand catering revenue opportunities
- Complete annual group sales review to identify strengths and opportunities for the future
- Analyze sales trends, client's needs, and wants to enhance overall event experience
- Maintain successful performance by increasing revenues, controlling expense S
- Promptly respond to all client correspondence, phone and email, including initial inquiry correspondence, proposal development for qualified leads, and all follow up as necessary to secure business
- Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
- Work closely with the banquet and operations team to develop menus for clients and guests while simultaneously maintaining operational feasibility, cost effectiveness, and event appropriateness for venue facilities
- Complete tours with prospective clients
- Create Banquet Event Orders
- Work with venue or client to create floorplans and submitting to local authorities, when necessary
- Manage client relationship to set expectations and drive positive event experience
- Handle client billing to ensure accurate and timely payment of deposits and final payments
- Function as onsite leader for the sales department when applicable, and actively create a positive work environment for team members
- Attend management meetings and partnering with all management teams to pursue timely fulfillment of group sales contracts
- Facilitate weekly meetings with operations and banquet staff to ensure everyone is aligned on event expectations.
Education
High school diploma -
Westfield High School
2006
Skills
- Procurement
- Order Entry
- Proposal Writing
- Sourcing
- Supply Chain
- Catering
- Order Management System
- Pricing
- Forecasting
- Banquet Experience
- Process Improvement
- Logistics
- Event Planning
- Purchasing
- Supplier Relationship Management
- Operational Efficiency
- Active Listening
- Cost Efficiency
- Procurement Logistics
- Supply Chain Distribution
- Effective Working Relationships
- POS Systems and Ordering Platforms
- Issue and Complaint Resolution
- Correcting Discrepancies
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Building Customer Trust and Loyalty
Timeline
Supply Chain Specialist (Oil & Gas)
Beacon Health System
05.2019 - Current
Administrative Assistant
Great Wolf Lodge
01.2014 - 05.2019
Director of Sales and Catering
Ramada Inn
01.2009 - 01.2013
High school diploma -
Westfield High School