Emily Grafmiller
Waterford,USA
Summary
Dynamic Supply Chain Specialist with proven expertise at North American Composites in demand planning and procurement. Skilled in utilizing ERP systems and data analysis to enhance inventory efficiency and mitigate supply risks. Strong communicator and collaborator, dedicated to driving continuous improvement and fostering supplier relationships for optimal operational success.
Overview
16
16
years of professional experience
Work History
Supply Chain Specialist
NORTH AMERICAN COMPOSITES
03.2023 - Current
- Utilize M3, PowerBi, and Salesforce for analysis to determine new trending sales data, demand changes and history.
- Prepare and review purchase orders for accuracy before submitting them to suppliers, ensuring the first purchase order is made correctly.
- Maintain proper stocking levels to meet anticipated customer demand.
- Assist with user testing for new ERP system M3, working on the implementation team for a smooth launch.
- Collaboration: Work closely with demand planning, sales, operations, customer service, and logistics to ensure supply plans align with business needs and customer demand.
- Supplier Relations: Maintain strong relationships with suppliers to ensure on-time deliveries, accurate data, and resolution of any supply issues.
- Invoice & Returns Coordination: Partner with Accounts Payable to resolve supplier invoice issues, coordinate product returns, and process vendor credits and samples.
- Data & Analysis: Use ERP and analytical tools to track KPIs, analyze stock and usage levels, determine reorder points, and identify trends.
- Continuous Improvement: Reduce aged, dead, or slow-moving inventory and identify opportunities to enhance efficiency, accuracy, and responsiveness.
- Risk Management: Anticipate and mitigate potential supply chain disruptions through proactive planning and communication.
Global Supply Chain Business Process Analyst
Zurn Elkay
Toledo, OH
10.2021 - 03.2023
- Analyzed supplier risk using risk scoring and site audit data, extracting relevant information from Oracle, company website, and suppliers.
- Managed Oracle Cloud database, ensuring supplier documents remained current and organized, and reported on documents prior to expiration.
- Onboard suppliers into oracle Cloud. Confirm all necessary items are received prior to purchase orders being placed.
- Work closely with procurement, quality and sourcing departments by providing data and reports as requested. Providing documentation from suppliers' cloud profile.
- Participate in the company's Diversity, Equity and Inclusion council. To be support for employees and assist on creating a culture for all employees.
Supply Chain Analyst/Buyer
Elkay Manufacturing
Toledo, OH
07.2019 - 10.2021
- Manage, count and cycle daily inventory. Ensure inventory is correct over multiple locations. Reconcile any discrepancies in daily counts.
- Review stock on a weekly basis, determine trending sales, place purchase orders with vendors, maintain stock levels.
- Keep in constant communication with all vendors regarding orders, quality control, new product and shipments.
- Track containers, schedule deliveries for multiple locations, receive in shipments, provide correct paperwork for international shipments.
Executive Assistant
Elkay Manufacturing
Toledo, OH
10.2017 - 07.2019
- Supported Vice President, Operations Manager, and Purchasing Manager with diverse administrative tasks to enhance operational efficiency.
- Perform onboarding and maintain employee files.
- Coordinate, Plan and Execute all company-wide events and volunteering.
- Audited all departments, ensuring detailed notes, deadlines, and accountability for management.
- Developed and updated reports related to product, sales, and new initiatives.
- Manage, count and cycle daily inventory. Ensure inventory is correct at multiple locations.
- Managed two largest accounts, addressing orders, warranty issues, and client concerns.
Documents Manager
Future Pak Ltd
Wixom, MI
12.2016 - 10.2017
- Prepare pack lists, shipments and labels for Proven4 product.
- Create invoices, receive payments, manage inventory, make deposits and maintain collections for P4 in QuickBooks.
- Process mail, file, make copies and maintain paperwork.
- Put together job packets, respond promptly to customer inquiries, keep record of jobs and running jobs progress.
Administrative Assistant
Moeller Precision Tool
Wixom, MI
04.2015 - 12.2016
- Assist hiring manager with interview scheduling, applicant testing and other projects as required.
- Aide the accounting department with mail processing, check break down and billing.
- Assist managers with running multiple reports, printing labels and other tasks as requested.
- Answer multi-line phones, screen and direct calls, page over the building as needed, manage front desk and greet visitors.
Customer Service Representative
ResultCo
West Bloomfield Township, MI
10.2014 - 03.2015
- Assist associates within the office with daily tasks and projects as needed.
- Respond to telephone and email inquiries, providing quality service to customers and associates regarding availability of products or status of orders.
- Input and process orders, returns or credits for customers.
- Assist with inventory, quality checking, and organization of product.
Shift Supervisor
Jimmy John's
Commerce, MI
08.2010 - 10.2014
- Interviewing and hiring new employees, training and development of new employees.
- Guided and supervised the assigned team as per the company rules and regulations.
- Managed labor and food cost.
Client Support Specialist
Star Systems Services, Inc
Commerce, MI
03.2013 - 05.2014
- Followed up with clients to ensure understanding and satisfaction with pre-employment screening program.
- Maintained positive relations with corporate clients through regular conference calls, sharing statistic spreadsheets and updates on screening programs.
- Maintenance of office filing, mail processing, and record keeping.
- Maintained office cleanliness and organized supplies for efficient daily operations.
Education
Liberal Arts -
Oakland Community College
Waterford, MI05-2013
Skills
- Supply chain management
- Demand planning
- Stock management
- Procurement
- Purchasing
- Forecasting
- Production planning
- Order management
- Just-in-Time
- ERP systems
- Data analysis
- Power BI
- Microsoft Excel
- Project Coordination
- Sales collaboration
- Business development
- Compliance Management
- Time management
- Organization
- Executive support
- Supply chain
- Communication skills
- Customer service
- Analysis skills
- Process improvement
- Stakeholder Engagement
Additional Information
Authorized to work in the US for any employer, Proficient in Microsoft Word, Excel, Outlook and PowerPoint, Excellent interpersonal skills, written and verbal communication, Self-organized, initiator, independent worker, detail oriented ability to multi-task and prioritize
Timeline
Supply Chain Specialist
NORTH AMERICAN COMPOSITES
03.2023 - Current
Global Supply Chain Business Process Analyst
Zurn Elkay
10.2021 - 03.2023
Supply Chain Analyst/Buyer
Elkay Manufacturing
07.2019 - 10.2021
Executive Assistant
Elkay Manufacturing
10.2017 - 07.2019
Documents Manager
Future Pak Ltd
12.2016 - 10.2017
Administrative Assistant
Moeller Precision Tool
04.2015 - 12.2016
Customer Service Representative
ResultCo
10.2014 - 03.2015
Client Support Specialist
Star Systems Services, Inc
03.2013 - 05.2014
Shift Supervisor
Jimmy John's
08.2010 - 10.2014
Liberal Arts -
Oakland Community College