Brianna Hernandez
StockX
Chandler,AZ
7
years of professional experience
Results-driven Supply Chain Specialist with a strong focus on optimizing processes, enhancing inventory management, and driving continuous improvement. Proven track record in achieving operational efficiency and fostering a culture of quality assurance.
Results-driven Supply Chain Specialist with expertise in optimizing processes, managing inventory, and enhancing customer satisfaction. Proven ability to lead cross-functional teams and implement effective strategies that drive operational efficiency.
Work History
Supply Chain Specialist
2 Years 8 Months- Led cross-functional teams to optimize supply chain processes and enhance operational efficiency.
- Developed and implemented inventory management strategies to reduce excess stock levels.
- Analyzed supply chain performance metrics, identifying areas for improvement and cost reduction.
- Collaborated with vendors to negotiate contracts, ensuring favorable terms and pricing agreements.
- Streamlined order fulfillment processes, resulting in improved delivery times and customer satisfaction.
- Mentored junior staff on supply chain best practices, fostering a culture of continuous improvement.
- Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement.
- Improved supply chain customer satisfaction ratings through efficient problem resolution.
- Worked with suppliers to manage schedules, specifications and quality compliance.
- Discovered most reliable and cost-effective shipping methods by analyzing previous shipment data.
- Analyzed data trends to make informed decisions related to inventory management and demand planning processes.
- Gathered and analyzed supplier, inventory and distribution data to assess areas in need of improvement.
- Spearheaded initiatives to integrate sustainability practices into supply chain operations, promoting environmental responsibility.
Operations Specialist
2 Years 7 Months- Streamlined inventory management processes to enhance order fulfillment efficiency.
- Implemented quality control measures to ensure product authenticity and compliance with standards.
- Analyzed operational workflows, identifying bottlenecks and recommending process improvements.
- Developed training materials for new operations team members, improving onboarding experience.
- Collaborated with cross-functional teams to enhance customer service processes and response times.
- Led initiatives to automate reporting systems, reducing manual entry errors and increasing accuracy.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Cashier
6 Months- Managed cash register operations, maintaining accurate cash drawer throughout shift.
- Processed customer transactions accurately and efficiently using point-of-sale (POS) systems.
- Managed cash register operations, maintaining accurate cash drawer throughout shift.
- Collaborated with team members to streamline service during peak hours.
- Resolved customer inquiries and concerns promptly to enhance satisfaction levels.
- Maintained cleanliness and organization of work area in compliance with safety standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma
High School Diploma
High School Diploma
Skills
Supply chain management
Supply chain optimization
Supply chain analytics
Controlling inventory
Inventory control
Inventory tracking
Forecasting accuracy
Capacity planning
Continuous improvement
Quality assurance
Quality assurance standards
Continuous improvement
Inventory management
Reviewing performance
Timeline
Supply Chain Specialist
StockX
01.2024 - CurrentRead More
Operations Specialist
Stockx
06.2021 - 01.2024Read More
Cashier
Rubios Costal Grill
08.2019 - 02.2020Read More
Maricopa Community Colleges, Mesa Community College
High School Diploma
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