Nyeem Brown
Philadelphia,PA
Summary
Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Valet
Dealer Flex Park Ops
01.2023 - Current
- Enhanced customer satisfaction by promptly greeting and attending to their vehicle needs.
- Consistently received positive feedback from both guests and supervisors, reinforcing a commitment to providing exceptional service in the valet role.
- Accelerated vehicle retrieval times through effective communication with team members and proper key management.
- Demonstrated professionalism and excellent customer service, resulting in repeat business from satisfied clients.
- Exemplified exceptional driving skills under various weather conditions while safely maneuvering guest vehicles within tight spaces or heavy traffic areas as necessary.
Physical Therapist Intern
Accelerate Philadelphia
01.2023 - 01.2024
- Shadowed professionals and learned how to deliver therapeutic interventions
- Set up therapy equipment for patient use and inspected for maintenance needs
- Helped patients maintain or improve physical functioning with individually designed treatment plans
- Helped staff move and position patients for exercises.
- Observed patient tolerance and status during treatment to modify treatment program if necessary.
Communicator
Uncle Daves Homemade Ice Cream
01.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Manger
Scooper Starz Water Ice
01.2015 - 01.2023
- Trained new team members in cash register operation, stock procedures and customer services
- Enforced customer service standards and resolved customer problems to uphold quality service
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Education
Bachelors - Exercise Science, Physical Therapy
West Chester University of Pennsylvania
West Chester, PA12.2023
Skills
- Reliability and punctuality
- Professional Appearance
- Time Management
- Attention to Detail
- Customer Engagement
- Patience and Empathy
- Problem-Solving
- Multitasking proficiency
- Decision-making capabilities
- Active listening skills
- Leadership Qualities
- Fast Learner
Certification
BLS Certification
Timeline
Service Valet
Dealer Flex Park Ops
01.2023 - Current
Physical Therapist Intern
Accelerate Philadelphia
01.2023 - 01.2024
Communicator
Uncle Daves Homemade Ice Cream
01.2022 - 01.2023
Manger
Scooper Starz Water Ice
01.2015 - 01.2023
Bachelors - Exercise Science, Physical Therapy
West Chester University of Pennsylvania