Handled and promptly resolved customer complaints to maintain professional relationships.
Informed clients of policies and procedures. And enforced procedures.
Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Security Officer
Sight and Sound Theatres
11.2021 - 09.2023
Patrolled premises regularly to maintain order and establish security presence
Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
Enforced safety regulations, policies and procedures to ensure a safe environment
Protect and Serve guests
Provide first aid, and assistance in any medical situation.
Military
United States Navy
08.2015 - 08.2019
Provided internal and external Security for our Country
Highly trained in Firearms, Security, Hand to hand defense and combat
Highly trained in mass casualty first aid, medical, CPR
Trained in Anti-Terrorism, Cybersecurity, bomb-prevention, Armed Security
Very observant, and attention to detail
Demonstrated ability to work independently without supervision for extended periods of time.
Truck Driver
Swift
01.2012 - 08.2012
Checked vehicles to ensure that mechanical, safety, and emergency equipment was in good working order
Inspected truck before leaving terminals to ensure mechanical fitness
Safely operated a tractor-trailer to transport materials over long distances.
Mail Carrier
United States Postal Service
03.2006 - 10.2011
Answered customers' questions about postal services and regulations
Delivered high volume of mail daily in a timely and efficient manner
Adapted quickly to new routes and delivery changes, increasing efficiency of mail distribution