Elena Cruz
Premier Medicine Urgent Care
Farmington Hills,MI
1
Language
1
Certification
6
years of professional experience
Dedicated international medical graduate with a strong foundation in clinical medicine and a genuine passion for patient care. Completed medical training in Honduras/ Catholic University with hands-on experience in clinical specialties. Hard working and compassionate medical professional. Proven ability to remain calm under pressure and provide quality care. Seeking to leverage my medical knowledge and cross-cultural understanding in a challenging healthcare environment.
Work History
Physician Liaison/ Medical Assistant
1 Year 7 Months- Process prior authorization requests for prescription medications through insurance portals and electronic health record (EHR) systems.
- Verify patient insurance eligibility, pharmacy benefits, and medication coverage requirements.
- Gather and submit supporting clinical documentation to obtain insurance approval for medications.
- Monitor patients enrolled in Remote Patient Monitoring (RPM) programs for chronic disease management.
- Review transmitted patient health data, including blood pressure, blood glucose, pulse oximetry, and weight measurements.
- Contact patients by phone to assess symptoms, medication adherence, and compliance with monitoring protocols.
- Educate patients on the proper use of remote monitoring devices and encourage adherence to treatment plans.
- Document patient encounters, assessments, and follow-up plans accurately in the electronic medical record while maintaining HIPAA compliance.
- Perform patient intake, including obtaining vital signs, documenting medical histories, updating medication lists, and preparing patients for examination.
Physical Therapist Technician
1 Year 1 Month- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
- Communicated pertinent results, progress, or challenges to target and restore mobility for patients.
- Researched and stayed abreast of current treatment modalities by attending professional development opportunities.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Prepared patients to meet with physical therapists.
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Monitored patient progress and reported changes to physical therapist.
Primary Care - General Medicine
4 Months- Maintained high patient satisfaction through knowledgeable support and compassionate care.
- Referred patients to medical specialists for consultant services when necessary for patient's well-being.
- Consulted and coordinated patient care with other physicians, pharmacists and specialists.
- Administered or prescribed treatments.
- Analyzed test results and examination information for accurate patient diagnosis.
- Emergency care for children and adults.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
- Admitted and treated patients as part of hospital's 24-hour on-call services.
Medical Interpreter- English to Spanish
9 Months- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Followed ethical codes to protect confidentiality of patient medical information.
- Translated procedural information to facilitate understanding between doctors and patients.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
Primary Care - General Medicine
4 Months- Maintained high patient satisfaction through knowledgeable support and compassionate care.
- Referred patients to medical specialists for consultant services when necessary for patients well-being.
- Emergency Care for children and Adults.
- Surgical assistance for different specialties.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Provided preoperative and postoperative education to patients and families to manage recovery.
Medical Social Service
1 Year- Assessed, diagnosed and treated emergency and chronic medical conditions.
- Collaborated with consulting physicians regarding care of patients.
- Delivered emergency treatment on-site and responded appropriately in urgent or emergency situations.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
Education
Doctor of General Medicine And Surgery
Skills
Analytical and Critical Thinking
Problem solving
Organization and prioritization
Strong communication
Tolerant and flexible
Primary Care
Effective written and verbal communication
Certification
- RMA- Registered Medical Assistant
- First Aid/ CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Physician Liaison/ Medical Assistant
Premier Medicine Urgent Care
01.2025 - CurrentRead More
Physical Therapist Technician
Healthquest Physical Therapy
09.2023 - 10.2024Read More
Primary Care - General Medicine
Medical Center Choloma
10.2022 - 02.2023Read More
Medical Interpreter- English to Spanish
Interactive Contact Center
01.2022 - 10.2022Read More
Primary Care - General Medicine
Clinic Saint Ignatius
09.2021 - 01.2022Read More
Medical Social Service
Hospital Of Puerto Cortes
06.2020 - 06.2021Read More
Catholic University of Honduras
Doctor of General Medicine And Surgery
Read More