Catherine Perez
Davie
Summary
Offering strong empathy and excellent communication abilities, eager to learn and develop in clinical environment. Brings solid understanding of medical protocols and patient care, along with skills in basic administrative support and patient interaction. Ready to use and develop organizational skills and attention to detail.
Developed critical patient care and administrative skills in fast-paced healthcare setting, now seeking to transition into new field. Demonstrated ability to manage patient interactions and support clinical operations efficiently. Committed to leveraging these transferrable skills to contribute effectively in new professional environment.
Overview
2
2
years of professional experience
Work History
Clinical Assistant
Cleveland Clinic
01.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
Education
No Degree - Nursing
Broward College
Fort Lauderdale, FL12-2027
Skills
- Time Management
- Work Ethic
- Order Processing
- Digital Customer Engagement
- Store Opening and Closing
- Exceptional Customer Service
- Analytical Critical Thinking
- Organization
- Quality Client Service
- Accuracy
- Telephone etiquette
- Document filing
- Medical terminology
- Patient care coordination
- Patients' vital signs
- Customer Satisfaction
- Educational events
- Warm and Welcoming
- Budgeting and finance
- Team Player
- Product Recommendations
- Multi-Line Telephone Systems
- Teamwork and Collaboration
- Hospitality Management
- Organizational growth
- Front desk operations
- Active listening
- Insurance verification
- Patient confidentiality maintenance
- Time management mastery
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Clinical Assistant
Cleveland Clinic
01.2023 - Current
No Degree - Nursing
Broward College
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