Shannon Rodriguez

• Aided in managing over 100 patient health records and ensuring documentation accuracy.
• Worked with 31 healthcare providers to facilitate swift information retrieval.
• Handled medical record requests while complying with HIPAA regulations.
• Operated electronic health record (EHR) systems to uphold data integrity and confidentiality.
• Participated in quality assurance efforts through detailed record audits and reviews.
• Guided new staff on health information management procedures and best practices.
• Contributed to process enhancements that improved service delivery and patient satisfaction.
• Improved patient satisfaction by addressing queries and concerns with empathy and professionalism.

• Enhanced patient care by coordinating physician support services and streamlining communication between departments.
• Served as a point person during emergencies or crisis situations within the facility, ensuring timely and effective coordination of physician support resources.
• Participated in quality assurance initiatives aimed at improving patient outcomes through more effective coordination of physician support services.
• Assisted in the development of standardized protocols for physician support, resulting in improved workflow efficiency.
• Provided administrative support for physicians, including calendar management, travel arrangements, and meeting coordination.
• Enhanced patient care coordination by streamlining communication between physicians and support staff.
• Provided professional services and support in a dynamic work environment.
• Implemented continuous improvement initiatives for physician support processes, leading to increased operational efficiency.
• Supported senior physicians during rounds by taking notes, updating records, and facilitating communication between team members.
• Developed comprehensive financial models to support strategic decision-making processes.
• Supported physician partners in navigating complex administrative issues, providing essential guidance and expertise to ensure smooth operations.
• Coordinated care with other professionals such as physicians, psychiatrists, and social workers to ensure comprehensive support for clients.
• Provided administrative support to multiple physicians simultaneously while maintaining organization within busy clinic settings.
• Supported nursing staff by performing clerical duties such as filing paperwork or transcribing physician orders into electronic health records systems accurately and promptly.
• Increased the efficiency of healthcare teams through effective collaboration and coordination among physicians, nurses, and support staff.
• Supported continuous improvement efforts by participating in training seminars and staying current with industry trends.
• Streamlined communication between physicians, nurses, and support staff by effectively utilizing electronic health records and other documentation tools.

Deans list