Summary
Overview
Work History
Education
Skills
Activities and Leadership
Awards
Timeline
Generic

Jenna Ramsey

Pinson,AL

Summary

Certified Emergency Medical Technician with significant field experience in high-stress, emergency healthcare situations. Possess strong knowledge of medical protocols and patient care combined with superior skills in crisis communication and teamwork. Previous work has made major impact through quick response time, precise decision-making, and commitment to patient safety and wellness. Also known for high productivity and efficient task completion as a patient care technician. Skilled in patient monitoring, vital signs, basic ADLs, and intake and output recording. Excels in communication, empathy, and teamwork, ensuring optimal patient care and support.

Overview

5
5
years of professional experience

Work History

Clinical Assistant

Children's of Alabama
Birmingham, AL
06.2023 - Current
  • Assisted medical staff with patient care and clinical procedures.
  • Maintained accurate patient records in electronic health systems.
  • Prepared rooms and ensured necessary supplies were available.
  • Monitored patient vital signs and reported changes to healthcare providers.
  • Implemented infection control protocols to ensure a safe environment for patients.
  • Answered phones and responded to inquiries from patients or family members.

EMT

Lifeguard Ambulance
Birmingham, AL
08.2022 - 01.2025
  • Responded promptly to emergency calls and transported patients safely.
  • Administered first aid and basic life support to patients in critical situations.
  • Assisted in patient assessments and vital signs monitoring during transport.
  • Collaborated with medical personnel to ensure seamless patient care during emergencies.
  • Maintained equipment readiness by performing regular checks and servicing ambulances.
  • Documented patient information and treatment procedures accurately for medical records.
  • Assisted with medical treatments such as administering medication and oxygen.

Host

Outback Steakhouse
Florence, AL
02.2022 - 12.2022
  • Greeted and seated guests in a friendly, efficient manner.
  • Managed waitlist and reservations using restaurant software.
  • Coordinated with servers to ensure smooth dining experiences.
  • Maintained cleanliness and organization of front-of-house areas.
  • Handled guest complaints professionally and escalated issues as needed.
  • Managed incoming calls during busy shifts.
  • Assisted other departments when needed such as bussing tables or delivering food orders.

Team Member

Taco Mama
Florence, AL
05.2022 - 08.2022
  • Assisted customers with menu selections and food inquiries.
  • Maintained cleanliness and organization of workstations throughout shifts.
  • Collaborated with team members to ensure timely service during peak hours.
  • Handled cash transactions accurately at the register during busy periods.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Delivered food orders promptly and courteously.

Team Member

Arby's
Florence, AL
03.2020 - 02.2022
  • Assisted customers with menu selections and food inquiries.
  • Prepared food items according to established recipes and standards.
  • Collaborated with team members to ensure timely service during peak hours.
  • Operated kitchen equipment following safety and health regulations.
  • Stocked supplies and ingredients to support daily operations efficiently.
  • Operated cash registers to process payments from customers.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Collaborated with team members to maximize productivity and efficiency.
  • Rotated through series of different stations based on team needs.
  • Assisted in inventory management, ensuring stock levels met demand without excess.

Education

Associates -

Jefferson State Community College
Birmingham, AL
12-2026

Associates -

Wallace State Community College
Hanceville, AL
04.2025

Bachelors -

University of Alabama At Birmingham
Birmingham, AL
12.2023

EMS -

Northwest Shoals Community College
Muscle Shoals, AL
08.2022

High School Diploma -

Florence High School
Florence, AL
05.2022

Skills

  • Problem solving
  • Critical thinking
  • Attention to detail
  • Splinting and bandaging
  • IV fluid replacement
  • IV administration
  • Emergency vehicle operation
  • Multitasking and organization
  • Stroke management
  • Empathy and compassion
  • Math
  • Vital signs monitoring
  • Emergency patient triage
  • Patient transport
  • Pre-hospital care
  • Scene assessments
  • Emergency response
  • Effective communication
  • Time management
  • Team collaboration
  • Patients' vital signs
  • Vital sign monitoring
  • Adaptability in healthcare settings
  • Document filing
  • Medication administration
  • Electronic health records
  • Medical terminology proficiency
  • Clinical support
  • Patient advocacy
  • Patient confidentiality
  • Supply restocking
  • Telephone etiquette
  • I/Os
  • Digital documentation
  • Calm and level-headed under duress
  • Direct patient care
  • Communicating with patient families
  • Professional bedside manner
  • Quick decision-making
  • Basic life support
  • Oxygen administration
  • CPR and first aid

Activities and Leadership

  • Internship at Birmingham Regional Emergency Medical Services Systems (BREMSS)
  • AEMT at NWSCC
  • EMT at NWSCC
  • Medical Science internship at North Alabama Medical Center (NAMC)
  • Ambulance Clinicals at Keller EMS
  • HOSA
  • Secretary of Health Occupation Students of America (HOSA)
  • Vice President of National Spanish Honor Society
  • Spanish Club
  • Shadowed flight nurse and medic at Survival Flight

Awards

  • CPR and AED
  • First Aid
  • EMT License
  • National Spanish Honor Society
  • National Junior Honor Society
  • UAB Merit Scholarship
  • EVOC Certification
  • Honors Distinction
  • Career Tech Distinction

Timeline

Clinical Assistant

Children's of Alabama
06.2023 - Current

EMT

Lifeguard Ambulance
08.2022 - 01.2025

Team Member

Taco Mama
05.2022 - 08.2022

Host

Outback Steakhouse
02.2022 - 12.2022

Team Member

Arby's
03.2020 - 02.2022

Associates -

Jefferson State Community College

Associates -

Wallace State Community College

Bachelors -

University of Alabama At Birmingham

EMS -

Northwest Shoals Community College

High School Diploma -

Florence High School

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