Krystina Shaw
Orlando,FL
Summary
Compassionate social worker skilled in providing critical support and developing effective strategies for diverse client populations. Possess strong abilities in assessing individual needs, designing tailored intervention plans, and facilitating community resources to address complex challenges. Demonstrated impact through improved client well-being and enhanced access to social services. Proven track record in advocating for clients' rights and fostering positive outcomes in challenging environments.
Overview
3
3
years of professional experience
Work History
Social Work Intern
Blossom garden child care
St.james, Jamaica
06.2024 - 08.2024
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
- Maintained accurate records of client progress and interactions according to agency standards.
- Facilitated group therapy sessions for clients with similar issues or experiences.
- Participated in professional development activities such as seminars, workshops, trainings.
- Provided supportive counseling services for victims of abuse or neglect.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
Hair Salon Manager
khayopolis beauty bar and hair
Hanover, Jamaica
09.2021 - 02.2024
- Conducted interviews with prospective employees prior to hiring decisions being made.
- Ensured compliance with state regulations regarding cosmetology practices.
- Trained and supervised staff on proper customer service techniques and product knowledge.
- Assisted in developing strategies for increasing client base through promotions or advertising campaigns.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Monitored employee performance to ensure quality services were delivered consistently.
- Initiated marketing campaigns to drive more traffic into the salon.
- Resolved customer complaints in a timely manner, while maintaining positive relationships with clients.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
Education
Associate of Science - Social Work
Montego Bay Community College
Jamaica 06-2019
CXC/GED - Business Major
Ruseas High School
Jamaica 07-2017
Skills
- Case Management
- Database Management
- Social Services
- Behavioral plan management
- Records Maintenance
- Community resource knowledge
- Research expertise
- Client Advocacy
- Individual Counseling
- Community assistance knowledge
- Mental Health Support
- Crisis Response
- Records Management
Timeline
Social Work Intern
Blossom garden child care
06.2024 - 08.2024
Hair Salon Manager
khayopolis beauty bar and hair
09.2021 - 02.2024
Associate of Science - Social Work
Montego Bay Community College
CXC/GED - Business Major
Ruseas High School
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