Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reiley Ballard

Coeur D Alene,ID

Summary

Proven track record at Silverwood Inc., excelling in customer service and cash handling, showcasing exceptional work ethic and reliability. Achieved significant improvements in guest satisfaction and financial accuracy, leveraging first responder skills for enhanced safety and support.

Overview

1
1
year of professional experience

Work History

Lifeguard

Silverwood Inc.
05.2024 - 09.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Guest Relations Cast Member

Silverwood Inc.
04.2023 - 09.2023
  • Operated the POS system to process rentals for strollers, wheelchairs, and cash bands, ensuring accurate transactions and efficient customer service.
  • Provided exceptional customer service by answering park-related inquiries and offering guidance on services, amenities, and park attractions.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.

Education

General Studies

Lake City High School
Coeur D'Alene, ID
06-2026

Skills

  • Work ethic and integrity
  • Cash handling
  • Customer service
  • Reliability and punctuality

Timeline

Lifeguard

Silverwood Inc.
05.2024 - 09.2024

Guest Relations Cast Member

Silverwood Inc.
04.2023 - 09.2023

General Studies

Lake City High School
Reiley Ballard