Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

ERIC MARTIN

Property Manager/Maintenance Supervisor
New Smyrna Beach,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Lead Maintenance SupervisorAssistant Property ManagerProperty ManagerMaintenance TechnicianOwner

Work Type

Full TimeContract Work

Location Preference

On-Site
Location: New Smyrna Beach, FL, US
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementCompany CultureWork-life balancePersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing

Summary

I am a team player with experience in many areas. Customer safety and satisfaction with a professional touch is my goal every day. I am always open to learning new things, meeting new people and completing what I am asked to do. I am a dedicated professional with proven performance in management, leadership and communication. I am detail-oriented in problem-solving and planning and ready to make an immediate, positive contribution to your organization.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

Newby Management
New Smyrna Beach FL - Quail Hollow MHP
09.2025 - 02.2026
  • Coordinated maintenance requests, ensuring timely completion of work orders.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
  • Attended staff meetings and took extensive notes to share with property manager.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
  • Escalated major issues to property manager for immediate remediation.
  • Organized community events to foster positive relationships between tenants and build a sense of community within the property.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
  • Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
  • Ensured compliance with all local, state, and federal housing laws and regulations, mitigating legal risks.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Coordinated appointments to show marketed properties.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Planned special events such as lotteries, dedications and project tours.

Property Manager

Newby Management
Okeechobee FL @ ZTRV Resort
10.2024 - 09.2025
  • Managed property operations, ensuring efficient maintenance and tenant satisfaction.
  • Coordinated tenant relations, resolving issues promptly to maintain positive community atmosphere.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
  • Developed comprehensive emergency response plan, improving preparedness for unexpected events.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Planned special events such as lotteries, dedications and project tours.

Maintenance Technician

Zachary Taylor RV Resort
Okeechobee FL
05.2023 - 10.2024
  • Conducted routine inspections to identify maintenance needs and ensure equipment reliability.
  • Performed preventive maintenance on HVAC systems, plumbing, and electrical systems to enhance operational efficiency.
  • Troubleshot and repaired mechanical issues in machinery to minimize downtime and improve productivity.
  • Coordinated with team members to execute scheduled maintenance tasks, ensuring timely completion of projects.
  • Implemented safety protocols during maintenance procedures to uphold workplace safety standards.
  • Developed and maintained organized inventory of tools and supplies for efficient workflow management.
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
  • Revamped workshop organization, leading to more efficient workflow and easier access to tools.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Repaired and replaced pumps, valves and motors.

Lead Maintenance Supervisor

HI Acquisitions - Property Management Company
Peru, IN
02.2021 - Current
  • HVAC Repairs and Maintenance
  • Performed skilled repair and maintenance operations, used equipment such as hand and power tools, hydraulic presses and shears and welding equipment.
  • Monitored tool and part inventories and condition and maintenance of shops to provide adequate working conditions.
  • Requisitioned materials and supplies, such as tools, equipment, or replacement parts.
  • Monitored employees' work levels and review work performance.
  • Recommended and initiated personnel actions, such as hires, promotions, transfers, discharges and disciplinary measures.
  • Interpreted specifications, blueprints and job orders to construct templates and layed out reference points for workers.
  • Conferred with personnel, such as management, engineering, quality control, customer, or union workers’ representatives, to coordinate work activities, resolve employee grievances, or identify and review resource needs.
  • Examined objects, systems and facilities and analyzed information to determine needed installations, services and repairs.
  • Inspected and monitored work areas, examined tools and equipment and provided employee safety training to prevent, detect and correct unsafe conditions and violations of procedures and safety rules.
  • Developed, implemented and evaluated maintenance policies and procedures.
  • Inspected, test and measure completed work, using devices such as hand tools and gauged to verify conformance to standards and repair requirements.
  • Computed estimates and actual costs of factors such as materials, labor and outside contractors.
  • Determined schedules, sequences and assignments for work activities, based on work priority, quantity of equipment and skill of personnel.
  • Counseled employees about work-related issues and assisted employees to correct job-skill deficiencies.
  • Met with vendors or suppliers to discuss products used in repair work.
  • Developed and implemented electronic maintenance programs and computer information management systems.
  • Compiled operational and personnel records, such as time and production records, inventory data, repair and maintenance statistics, and test results.
  • Evaluated, accepted and coordinated completion of work bid from contractors.
  • Participated in budget preparation and administration, coordinated purchasing and documentation and monitored departmental expenditures.

Owner

Stonehouse Construction, LLC
Kokomo, IN
01.2020 - 02.2021
  • I started my business in January 2020. Business started out well with many completed and successful projects. COVID lockdowns and restrictions came in March of 2020 and it became exceedingly difficult to secure adequate workloads.
  • My job was the business. I did all of the bookkeeping and labor. This included deck building, bathroom and kitchen remodels, painting, residential maintenance, roof repairs, etc.

Maintenance Technician

Monticello MHD, LLC
Monticello, IN
11.2018 - 01.2020
  • HVAC Repairs and Maintenance
  • Grounds Maintenance
  • Building/mobile home maintenance
  • Seasonal maintenance of water systems
  • Tree trimming
  • Demolition of condemned mobile homes
  • Underground utility maintenance
  • Clean out and make ready
  • Vehicle and equipment maintenance and repair
  • HVAC repairs and maintenance

Overseer / Equipment Operator

Reece Contracting, LLC
Fortville, IN
01.2017 - 11.2018
  • Make ready equipment and materials
  • Transport equipment to job sites and back
  • Equipment, tool repair and maintenance
  • Equipment Operating
  • Underground utility locates and repairs/installs
  • Customer Service
  • Estimating materials
  • Overseeing concrete and underground utility jobs and crew

Maintenance Technician / Wastewater Management

Wheeler Mission Training Center for Men
Bloomington, IN
07.2011 - 12.2017
  • Building Maintenance for 17 buildings including: pallet shop, dorms, multi-purpose building, playground, wood shop.
  • Grounds maintenance for 280 acre property including: 32 acre lake, two miles of gravel road, trees, wood cutting and splitting area.
  • Wastewater facility testing.
  • Snow removal.
  • Organizing volunteers (up to 50 regularly).
  • Maintaining and training a crew of 3-7 people daily.
  • Fire protection inspections and reports.
  • Record keeping and inventory.

Education

Associate In Science (A.S.) - Wastewater Treatment Operator Class 1

University of California - Sacramento (Online)
Bloomington, IN
12-2014

Skills

  • Outside Contractor Oversight
  • Daily Facility Operations
  • Supervising Technicians
  • Skilled Maintenance and Repair
  • Tool and Equipment Maintenance
  • Predictive and Preventive Maintenance
  • Property Amenities
  • Customer Satisfaction
  • Corrective Maintenance
  • Maintenance Inspections
  • Dependable and Consistent
  • Best Practices and Standards
  • Room Turnover
  • Plumbing Maintenance
  • Property Maintenance
  • Basic Carpentry
  • Drywall Painting
  • Fire Extinguishers
  • Laminate Flooring
  • Apartment Painting
  • Air Hammers
  • Troubleshooting
  • Environmental awareness
  • Equipment Repair
  • Deadline management
  • Staff management
  • Employee performance assessment
  • Maintenance scheduling
  • Vehicle maintenance
  • Preventive Maintenance
  • Inventory monitoring
  • Inventory replenishment
  • Mechanical aptitude
  • Painting techniques
  • Leadership skills
  • Time management
  • Problem-solving
  • Customer service
  • Team collaboration
  • Hand and power tool operation
  • Job prioritizing
  • Decision-making
  • Employee safety training
  • Safety compliance

Certification

Wastewater Treatment

Timeline

Assistant Property Manager

Newby Management
09.2025 - 02.2026

Property Manager

Newby Management
10.2024 - 09.2025

Maintenance Technician

Zachary Taylor RV Resort
05.2023 - 10.2024

Lead Maintenance Supervisor

HI Acquisitions - Property Management Company
02.2021 - Current

Owner

Stonehouse Construction, LLC
01.2020 - 02.2021

Maintenance Technician

Monticello MHD, LLC
11.2018 - 01.2020

Overseer / Equipment Operator

Reece Contracting, LLC
01.2017 - 11.2018

Maintenance Technician / Wastewater Management

Wheeler Mission Training Center for Men
07.2011 - 12.2017

Associate In Science (A.S.) - Wastewater Treatment Operator Class 1

University of California - Sacramento (Online)

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ERIC MARTINProperty Manager/Maintenance Supervisor
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