Kyle Renaud
Tampa
Summary
Performance-driven sales leader with 3+ years of experience managing high-volume customer interactions, consultative selling, and operations in Enterprise Daily Rental. Skilled in rapid needs analysis, overcoming objections, and delivering tailored solution packages in fast-paced environments. Proven track record of consistently exceeding revenue benchmarks, upselling premium protection options, and driving top-tier customer satisfaction.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Station Manager
Enterprise Mobility
Tampa, FL
05.2025 - Current
- Tampa International Airport
- Oversee operations for an 8,000+ vehicle fleet at a major airport, optimizing vehicle turnover times, inventory control, and fleet utilization.
- Supervise and mentor teams of 8+ employees per shift, fostering a high-performance culture focused on service and operational goals.
- Lead ongoing sales training and coaching to increase protection product sales, upgrades, and fuel sales across customer touchpoints. Currently maintaining a YTD Net Other of $118 per car
- Mentored, coached, and developed multiple management trainees, directly supporting and preparing multiple team members for successful promotion into management roles.
Assistant Branch Manager
Enterprise Mobility
Tampa, FL
01.2025 - 05.2025
- Tampa Hillsborough 4201
- Cultivated and managed strategic relationships with 8 key body shops and dealerships, streamlining communication and improving operational workflow.
- Trained and developed team members in alignment with company service standards and objectives. Which led to a 12-point increase in Service Quality Index.
- Minimized preventable operational expenses by establishing proactive risk management controls and strengthening daily operational oversight. This led to achieving $0 in undocumented damage for the month of April
Assistant Branch Manager
Enterprise Mobility
Riverview, FL
05.2024 - 01.2025
- Riverview 42J9
- Assisted in implementing sales strategies to enhance customer engagement and drive revenue growth. Which led to a YTD Operating Profit of $102 per car.
- Trained and developed team members in alignment with company service standards and objectives. Which led to a 9-point increase in the 3-month average for Service Quality Index.
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Management Trainee
Enterprise Mobility
Tampa, FL
07.2023 - 04.2024
- Tampa Hillsborough 4201 & Tampa International Airport
- Developed foundational skills in sales, marketing, and business operations, consistently exceeding monthly revenue and upsell targets.
- Delivered exceptional customer service by resolving client inquiries, handling walk-ins, and maintaining high Service Quality Index (SQI) standards.
Market Lead Ambassador
LineLeap
Tallahassee, FL
10.2022 - 06.2023
- Coordinated and facilitated campus events to engage students and promote community involvement
- Managed operations of ten employees, creating and overseeing weekly schedules to ensure efficient workflow
- Directed customer interactions by communicating with new leads and providing assistance to existing customers
Assistant Manager
Decent Pizza
Tallahassee, FL
07.2022 - 06.2023
- Oversaw employees to ensure smooth operation and effective teamwork
- Prepared end-of-shift paperwork and maintained detailed operational reports for management review
- Handled customer relations to resolve issues and enhance customer satisfaction
Campus Ambassador
LineLeap
Tallahassee, FL
08.2021 - 10.2022
- Applied sales and marketing techniques through social media and direct customer engagement at events, enhancing brand visibility
- Delivered technical support to customers using mobile application, ensuring user satisfaction and resolving issues promptly
- Assisted in organizing events to drive user engagement and brand awareness among students.
Line Cook
Decent Pizza
Tallahassee, FL
11.2021 - 07.2022
- Prepared meals efficiently and timely, adhering to specific directions and recipes from management to ensure quality standards
- Cleaned and maintained workstations according to the latest COVID guidelines to promote a safe and compliant kitchen environment
- Operated kitchen equipment safely, adhering to health regulations and safety protocols.
Management Assistant
Enterprise Mobility
Tampa, FL
04.2024 - 05.2024
- Tampa Hillsborough 4201
- Supported management with daily administrative tasks, ensuring smooth office operations.
Education
Bachelor of Science - Finance
Florida State University
Tallahassee, FL05-2023
Skills
- Operations management
- Sales strategy
- Leadership
- Problem-solving skills
- Customer service
- Time management
- Adaptability
- Resiliency
Certification
Certification: Microsoft Office Specialist: Excel Associate (2021)
Timeline
Station Manager
Enterprise Mobility
05.2025 - Current
Assistant Branch Manager
Enterprise Mobility
01.2025 - 05.2025
Assistant Branch Manager
Enterprise Mobility
05.2024 - 01.2025
Management Assistant
Enterprise Mobility
04.2024 - 05.2024
Management Trainee
Enterprise Mobility
07.2023 - 04.2024
Market Lead Ambassador
LineLeap
10.2022 - 06.2023
Assistant Manager
Decent Pizza
07.2022 - 06.2023
Line Cook
Decent Pizza
11.2021 - 07.2022
Campus Ambassador
LineLeap
08.2021 - 10.2022
Bachelor of Science - Finance
Florida State University