Lorie Jacobs
Lebanon,TN
Summary
Highly recognized Administrator for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills. In-depth knowledge of business operations at all levels. Demonstrated proficiency in staffing, training and development, budgeting and program management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrator
Americare Senior Living
Murfreesboro, TN
02.2023 - 02.2024
- Worked closely with organizational leadership to strategically affect operational direction
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Advanced profit margins, 100% tour to move-in ratio. Increased community census from 64% to 96% occupancy within 6 months.
- Exceeded sales goals through effective time management and resource allocations.
Executive Administrative Assistant
Acadia Healthcare
Franklin, TN
09.2021 - 01.2023
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Coordinated communications between departments to ensure timely completion of projects.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
- Established procedures for maintaining files of all office correspondence, memorandums, agreements, contracts., ensuring easy access when needed.
- Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
- Assisted in preparing marketing materials such as brochures and flyers for distribution at trade shows and other events.
- Managed director's calendar and prepared meeting agenda and materials.
- Coordinated meeting and work schedules for staff teams and executives.
- Created PowerPoint presentations used for diverse business needs.
- Created newsletters to share company updates and events.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Administrator
Homewatch Caregivers of Nashville
Brentwood, TN
09.2017 - 09.2021
- Responsible for the overall operation and fiscal viability of the agency.
- Developed a system for evaluating client care and assurance of the quality of care rendered to the clients.
- Adopted and maintained
Education
Master of Science - Healthcare Administration
University of Phoenix
Phoenix, AZ10-2019
Bachelor of Arts - Psychology
Western Kentucky University
Bowling Green, KY05-2012
Skills
- Effective Communicator and Public Speaker
- Strategic Planning
- Change and Growth Management
- Leadership and People Development
- Operational Analysis
- Executive Leadership
- Performance Feedback
- Budgeting and Financial Management
- Business Management and Development
- Regulatory and Statutory Compliance
- Policy and Procedure Adherence
- Operational Efficiency
- Resident Satisfaction
- Sales Growth
- Human Resources Oversight
- Staffing
- Positive Learning Environment
Certification
- Residential/Institutional Home Administrator License #: 3431
Timeline
Administrator
Americare Senior Living
02.2023 - 02.2024
Executive Administrative Assistant
Acadia Healthcare
09.2021 - 01.2023
Administrator
Homewatch Caregivers of Nashville
09.2017 - 09.2021
Master of Science - Healthcare Administration
University of Phoenix
Bachelor of Arts - Psychology
Western Kentucky University