Summer Evans
Sales Development Representative
Hamburg,AR
Summary
Active listener, lifelong active learner, versatile, tech savvy, and determination to move mountains. Polite hospitality and the genuine need to help others is priority in each and every project.
Overview
5
5
years of professional experience
Work History
Sales Development Representative
Imprint
Miami Lakes, Florida
10.2022 - Current
- Collaborated marketing and sales team to increase brand awareness and uncover new leads.
- Directed customer leads to connections department for further assistance.
- Utilized Apollo to manage sensitive client information and update existing and new client profiles.
- Built relationships with customers and community to promote long term business growth.
Survey Interviewer
American Directions Research Group
Washington DC, DC
06.2022 - 10.2022
- Conduct high volumes of cold calls (200 or more per shift)
- Achieved required production ratings - 50% or better every week (Average 70%, often exceeding even that)
- Elicited comments from individuals surveyed and accurately recorded comments.
- Convinced unwilling individuals by using logical, persuasive rebuttals.
Survey Interviewer
Issues And Answers
Virginia Beach, VA
05.2022 - 09.2022
- Conduct high volumes of cold calls (at least 62 per hour)
- Elicited comments from individuals surveyed and accurately recorded comments
- Used specified forms to compile, record and code results or data from interviews and surveys.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Explained questions in better detail for interviewees to allow truthful answers.
Customer Service Associate
Town And Country Quick Stop
Hamburg, AR
11.2017 - 01.2020
- Developed and actualized customer service initiatives to decrease wait times.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Cashier
Dollar Tree
Monticello, AR
01.2017 - 11.2018
- Helped customers complete purchases, and locate items.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Greeted customers entering store and responded promptly to customer needs.
Education
Certificate - Sales Development Skills
Elevate
Gilbert, AZCertificate of Completion - Information Technology
MyComputerCareer.com
Westerville, OHSkills
- Active Listening
- Lead Generation
- Cold Calling
- Written and Verbal Skills
- Research
- Customer Relationship Management
- New Business Generation
- Marketing Potential
- Interpersonal Communication Skills
- Pipeline Growth
Timeline
Sales Development Representative
Imprint
10.2022 - Current
Survey Interviewer
American Directions Research Group
06.2022 - 10.2022
Survey Interviewer
Issues And Answers
05.2022 - 09.2022
Customer Service Associate
Town And Country Quick Stop
11.2017 - 01.2020
Cashier
Dollar Tree
01.2017 - 11.2018
Certificate - Sales Development Skills
Elevate
Certificate of Completion - Information Technology
MyComputerCareer.com