Jackson Basch
Boulder,CO
Summary
Recent college graduate with a strong background in tech sales, customer service, and event coordination. Experienced as a Sales Development Representative, skilled in prospecting, qualifying leads, and building client relationships. Proven ability to identify needs and drive growth through clear communication and strong interpersonal skills. Also experienced in promoting products and enhancing revenue by delivering exceptional customer experiences. Recently relocated back to Colorado after working in Toronto, bringing strong customer service expertise and sales experience to contribute to team success and deliver value to both customers and employers.
Overview
6
6
years of professional experience
Work History
Sales Development Representative
ServiceTitan
Toronto, Ontario
06.2025 - 09.2025
- Engaged potential clients through cold calling and email outreach.
- Qualified leads by assessing needs and providing relevant product information.
- Collaborated with sales team to develop targeted outreach strategies.
- Managed CRM system to update client interactions and pipeline status.
- Conducted market research to identify new opportunities for growth.
- Developed strong relationships with prospects to foster ongoing communication.
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- Tracked progress against goals using CRM software programs such as Salesforce.
Summer Sales Intern
Alight Solutions
06.2024 - 08.2024
- Collaborated with senior sales leaders to refine key skills such as credentialing, executive overviews, and market analysis
- Participated in strategy meetings and sales calls with the Midwest Sales team
- Gained insight into sales process, learning about prospecting, qualifying leads, conducting discovery calls and negotiating deals
Golf Course Driving Range Assistant
Stanford University Golf Learning Center & Driving Range
Stanford, CA
05.2024 - 08.2024
- Monitored Range Activity making sure safety protocols were followed by all guests
- Operated Ball Pickers and machinery to ensure a steady supply of practice balls for golfers
Golf Course Marshall/Locker Room Manager
Boulder Country Club
Boulder, CO
04.2023 - 09.2023
- Managed and maintained the golf course pacing to ensure member satisfaction
- Enforced club rules and protocols, safeguarding a smooth operation and positive member experiences
- Oversaw locker room operations and maintained cleanliness and organization
Food and Beverage Server
Menlo Country Club
Woodside, CA
05.2021 - 08.2022
- Fostered strong relationships with club members by providing excellent customer service and addressing their needs
- Collaborated with kitchen staff to streamline food and drink orders, improving order delivery times
- Played a key role in setting up and managing special events, demonstrating an ability to handle high-pressure situations
Child Care Assistant
Land Family
Woodside, CA
06.2020 - 08.2021
- Managed daily schedules for two young boys, meeting their needs while also promoting a positive and enriching environment
- Assisted with homework, demonstrating patience and ability to convey complex ideas in understandable terms
- Encouraged physical activity and sports, helping develop coordination and teamwork skills
Skate Guard
San Mateo on Ice
San Mateo, CA
11.2019 - 02.2020
- Monitored and managed the number of skaters on the ice to comply with safety protocols
- Managed front desk operations, including admissions, skate rentals, and security, maintaining high customer satisfaction levels
Education
B.S. - Strategic Communications, Sports Media
Colorado University
Boulder05.2025
High School Graduate -
Junipero Serra High School
San Mateo05.2021
Skills
- Customer relationship management
- Market research
- Strategic communication
- Lead qualification
- Account prospecting
- Salesforce proficiency
- Cold calling
- Objection handling
- Problem-solving attitude
- Teamwork
- Active listening
- Problem-solving
Activities
- Current member of Sigma Pi Fraternity; involved in organizing events, fundraising and community service
- Played 10 years competitive hockey
- High school lacrosse team member for 3 years
- Passionate about sports including golf, skiing, mountain biking and hockey
References
References available upon request.
Timeline
Sales Development Representative
ServiceTitan
06.2025 - 09.2025
Summer Sales Intern
Alight Solutions
06.2024 - 08.2024
Golf Course Driving Range Assistant
Stanford University Golf Learning Center & Driving Range
05.2024 - 08.2024
Golf Course Marshall/Locker Room Manager
Boulder Country Club
04.2023 - 09.2023
Food and Beverage Server
Menlo Country Club
05.2021 - 08.2022
Child Care Assistant
Land Family
06.2020 - 08.2021
Skate Guard
San Mateo on Ice
11.2019 - 02.2020
B.S. - Strategic Communications, Sports Media
Colorado University
High School Graduate -
Junipero Serra High School
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