Andrew Constantine
Milwaukee,WI
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Sales Development Representative
IHeartMedia
10.2025 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Won new business by articulating full value of company's capabilities to prospects.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Consulted with businesses to supply accurate product and service information.
- Kept detailed records of daily activities through online customer database.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Presented professional image consistent with company's brand values.
- Contributed to event marketing, sales and brand promotion.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Stayed current on company offerings and industry trends.
Inside Sales Coordinator
iHeartMedia
05.2022 - 10.2025
- Collaborate with national and local divisions on various requests by proactively adjusting to changing priorities to boost productivity
- Enhance efficiency by adapting and utilizing multiple technology platforms and programs to meet strict deadlines
- Uphold high-quality standards by strategically evaluating products and services to amplify sales revenue by hundreds of thousands
- Increase repeat business by accurately processing marketing campaigns to ensure smooth and timely execution
- Optimize performance by communicating professionally with a 30-member team to create positive experiences
- Coordinated communication between departments to streamline sales processes.
- Supported the sales team by preparing reports and summarizing performance metrics regularly.
Independent Contractor
Instacart
08.2021 - 05.2022
- Safely navigate to customers' locations, ensuring timely and accurate deliveries.
- Delivered items directly to customers' doorsteps, adhering to their specific instructions.
- Expressed gratitude to customers for their business, maintaining positive relationships.
- Managed customers' inquiries regarding delivery issues, providing effective solutions.
- Processed exchanges and returns, following established company protocols.
Head of Social Media/Bartender/Catering
Fort 88 Smokehouse
08.2017 - 04.2021
- Work as a team to make sure that we provide the highest customer service and the best experience we can give to our guests. Properly craft cocktails and food orders for guests. In the catering aspect, it is a must that we make sure our clients’ events are everything they paid for
- In charge of handling the establishments Instagram and Facebook accounts
- Substantially increased traffic on Facebook
- Leader of our staff for multiple weddings in house and at other venues
- Helped organize events such as live music and other viewing events at our establishment
- Crucial in the sanitation efforts and policies of our establishment during COVID-19 pandemic in order to stay open
- Most experienced member of our team in the hospitality industry
Server/Bartender
Buffalo Wild Wings
11.2015 - 08.2017
- Worked in a very fast-paced environment, in a team-oriented environment. Problem-solved multiple situations together as a team. Maintained the very specific demands of a corporate restaurant and all of the sanitation policies of the corporate food industry.
- Maintained the highest customer service possible
- Always put the guest first in any scenario
- Ensure proper food orders
- Help in the kitchen when needed
- Worked many special events, high-volume days throughout the week including UFC fights that we sponsored.
Education
Bachelor of Science - Journalism, Advertising, Corporate Communication
University of Wisconsin-Whitewater
Whitewater, Wisconsin05.2021
Skills
- Customer relationship management
- Project management
- Time management
- Effective communication
- Attention to detail
- Key relationship management
- Proficient in Microsoft Word, PowerPoint, and Excel as well as internet research skills
- Proficient in both Adobe Photoshop and Lightroom
- Displayed ability to lead and willingness to be led
- Account prospecting
- Marketing support
- Leads prospecting
- Customer relationship building
- CRM tracking
- Analytical thinking
- Teamwork and collaboration
Timeline
Sales Development Representative
IHeartMedia
10.2025 - Current
Inside Sales Coordinator
iHeartMedia
05.2022 - 10.2025
Independent Contractor
Instacart
08.2021 - 05.2022
Head of Social Media/Bartender/Catering
Fort 88 Smokehouse
08.2017 - 04.2021
Server/Bartender
Buffalo Wild Wings
11.2015 - 08.2017
Bachelor of Science - Journalism, Advertising, Corporate Communication
University of Wisconsin-Whitewater