Hi, I’m
Allison Navarro-Ramirez
Sinking Spring,PA
Summary
Dynamic Sales Development Representative with a proven track record at PACE, excelling in lead generation and relationship building. Expert in CRM management, enhancing sales pipeline efficiency. Bilingual communicator skilled in negotiation strategies, fostering strong client connections that drive business growth. Committed to achieving organizational goals through strategic outreach and collaboration.
Overview
12
years of professional experience
Work History
PACE
Sales Development Representative
05.2023 - Current
Job overview
- Conducted in-depth market research to identify potential leads and target segments.
- Developed and maintained relationships with prospective clients through strategic outreach initiatives.
- Collaborated with sales team to refine lead qualification processes, enhancing overall efficiency.
- Utilized CRM software to track interactions and manage sales pipeline effectively.
- Implemented targeted email campaigns that increased engagement rates among prospects.
- Prepared detailed reports on lead conversion metrics, informing future sales strategies.
- Achieved and exceeded monthly and annual sales targets.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Utilized [Software] to manage sensitive client information and update existing and new client profiles.
- Analyzed competitor strategies to adapt messaging and positioning for better market alignment.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
The New Lector Daycare Center
Daycare Director
04.2022 - 04.2023
Job overview
- Developed and implemented age-appropriate curriculum enhancing children's learning experiences.
- Supervised daily operations ensuring compliance with health and safety regulations.
- Managed staff schedules, optimizing workforce efficiency and coverage.
- Trained and mentored team members fostering professional growth and development.
- Established positive relationships with parents, facilitating effective communication regarding child progress.
- Oversaw budget management, identifying cost-saving opportunities without compromising quality care.
- Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
Penn State Health St. Joseph Medical Center
Human Resources Coordinator
01.2021 - 03.2022
Job overview
- Coordinated recruitment processes, ensuring alignment with organizational goals and compliance standards.
- Managed employee onboarding, enhancing new hire experience and retention rates.
- Supported performance management initiatives, facilitating timely feedback and evaluations.
AT&T
Assistant Store Manager
10.2017 - 10.2020
Job overview
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and developed staff on sales techniques and customer service standards.
- Managed inventory control processes, optimizing stock levels for efficiency.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Implemented promotional campaigns, driving customer engagement and sales growth.
HD Auto Sales
Sales Agent
05.2014 - 09.2020
Job overview
- Developed comprehensive knowledge of automotive inventory and sales processes.
- Cultivated strong customer relationships to enhance repeat business and referrals.
- Implemented effective negotiation techniques to maximize profit margins on vehicle sales.
- Trained and mentored junior sales agents, improving team performance and product knowledge.
- Utilized CRM systems to track leads, manage customer interactions, and streamline follow-ups.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
Education
Colorado Technical UniversityColorado Springs, CO
Bachelor of Science from Business Administration And Management
06-2019
Skills
- Lead generation
- Market research
- CRM management
- Relationship building
- Team collaboration
- Bilingual communication
- Customer relationship management
- Lead qualification
- Negotiation strategies
- [Language] translation
- Customer support
- Promotional campaign implementation
Languages
Spanish
Native or Bilingual
Timeline
Sales Development Representative
PACE
05.2023 - Current
Daycare Director
The New Lector Daycare Center
04.2022 - 04.2023
Human Resources Coordinator
Penn State Health St. Joseph Medical Center
01.2021 - 03.2022
Assistant Store Manager
AT&T
10.2017 - 10.2020
Sales Agent
HD Auto Sales
05.2014 - 09.2020
Colorado Technical University
Bachelor of Science from Business Administration And Management