Emily Wagner
Olympia,WA
Overview
13
13
years of professional experience
Work History
Litigation Support Specialist
Self-employed
Olympia, WA
10.2017 - Current
- Responsible for serving documents on parties and court.
- Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers and delivery instructions.
- Manage exhibits, evidence and data related to family law legal proceedings.
Receptionist
Sound Psychiatric Solutions, LLC
Olympia, WA
02.2016 - 06.2023
- Answered phone promptly and directed incoming calls.
- Provided insurance companies with additional documentation or records to expedite payments and resolve denials.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Gained experience in medical billing including filing claimes, and re-filing rejected claims.
Store Manager
Fashionation, LLC
Lacey, WA
05.2012 - 01.2016
- Handled customer queries, concerns, and complaints.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Recruited, trained, and supervised store employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
Office Receptionist/Assistant
J.R. Forrest LLC
06.2010 - 04.2012
- Responsible for greeting clients, answering 50 calls per day, general interoffice coordination, and sending out monthly invoices for two law firms.
- Managed multiple tasks and met time-sensitive deadlines for five lawyers.
Education
Bachelor’s Degree - Psychology, Sociology
Central Washington University
2018
Associate of Arts Degree - undefined
Centralia Community College
2016
Timeline
Litigation Support Specialist
Self-employed
10.2017 - Current
Receptionist
Sound Psychiatric Solutions, LLC
02.2016 - 06.2023
Store Manager
Fashionation, LLC
05.2012 - 01.2016
Office Receptionist/Assistant
J.R. Forrest LLC
06.2010 - 04.2012
Bachelor’s Degree - Psychology, Sociology
Central Washington University
Associate of Arts Degree - undefined
Centralia Community College