Receptionist
Sound Psychiatric Solutions, LLC
02.2016 - 06.2023
- Answered phone promptly and directed incoming calls.
- Provided insurance companies with additional documentation or records to expedite payments and resolve denials.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Gained experience in medical billing including filing claimes, and re-filing rejected claims.