Marc Perham
Redford,MI
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my clear communication and quick learning abilities at Mickey Shorr to elevate service standards. My tenure at Champ Transit showcased my punctuality and teamwork, driving timely and safe deliveries. Proven track record in data entry and inventory management, consistently meeting and exceeding employer expectations.
Overview
11
11
years of professional experience
Work History
Boxtruck Driver
Champ Transit
Detroit, MI
11.2023 - 09.2024
- Safely transported goods to customers, following to strict deadlines and ensuring customer satisfaction.
- Collaborated closely with dispatchers to ensure timely deliveries and address any issues that arose during transport.
- Loaded and unloaded cargo in a safe and efficient manner, minimizing risk of damage to goods.
- Navigated through various weather conditions, ensuring the safe transport of goods.
- Reviewed transportation and shipping papers to verify accuracy of inventory counts.
Front Desk/ Sales Associate
Craft Connoisseur Club
Detroit Mi
09.2019 - 02.2024
- Worked in sales and hospitality, providing guest and members with great customer care, product knowledge and information.
- Also signed up new members and imputed detailed information into spread sheets.
- Help set up private events and create a unique experience for customers.
- Managed inventory and kept up with daily counts to track inventory as well.
- Established a good connection with repeat customers through personalized service that fostered loyalty towards the brand.
Manger
Mickey Shorr
Livonia, MI
03.2014 - 06.2019
- Had a extensive knowledge of products and all functions of the store
- Managed scheduling and installs for products and made sure they were completed within the time restrictions and done correctly.
- Regularly oversaw sales training.
- Achieved customers satisfaction by helping customers understand the products that they were buying and their uses and functionalities and what helped them fix their needs properly
- Maintained accurate inventory records while supporting physical inventory counts and adjustments as required.
- Oversaw payroll processing, ensuring timely payments while maintaining accuracy of records.
Skills
- Clear communication
- Data entry
- Punctual
- Teamwork
- Quick learner
- Great customer service
Timeline
Boxtruck Driver
Champ Transit
11.2023 - 09.2024
Front Desk/ Sales Associate
Craft Connoisseur Club
09.2019 - 02.2024
Manger
Mickey Shorr
03.2014 - 06.2019