Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Amy Stewart

Sherwood,AR

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Manager

Dale Fulmer Contracting
Sherwood
04.2021 - Current
  • Coordination of daily operations and collaborating with customers to ensure a smooth home construction process.

Mortgage Loan Officer

Guaranteed Rate Mortgage
Arkansas Territory
10.2020 - 04.2021
  • Loan origination
  • Worked closely with local realtors and builders to build a referral network and provide excellent customer service to mortgage clients
  • Maintained strong community involvement.

Mortgage Loan Officer

First Arkansas Bank & Trust Mortgage
Sherwood
11.2017 - 10.2020
  • Loan origination and evaluation
  • Knowledge of Conventional, FHA, VA, and USDA loan products with the ability to find the best fit for the customers' mortgage needs
  • Going the extra mile to ensure customers understood the loan products and were informed at each step of the loan process
  • Other duties included maintaining strong community involvement and relationship marketing efforts.

Supervisor / Program Coordinator

Henson Park Tennis Center and Specialty Shop
Sherwood
06.2009 - 11.2017
  • City of Sherwood Parks and Recreation Supervisor of a municipal tennis center and retail sports store
  • Program coordination of community recreation activities for both children and adults
  • Worked with local schools and organizations to build relationships with residents and promote community involvement
  • Duties also included maintaining a facility budget for city council approval; and overseeing purchasing and sales efforts for a tennis specialty shop.

Territory Manager

FirstData Merchant Services
Little Rock
08.2006 - 06.2007
  • Business to business solicitation for merchant services processing
  • Responsibilities included calling on assigned accounts from partner banks to open and maintain bankcard relationships
  • Knowledgeable in all phases of merchant training, interchange pricing, and operational processes.

Education

Some College (No Degree) - Interdisciplinary Studies - Psychology & Law

University of Arkansas At Little Rock
Little Rock, AR

Skills

  • Office Management
  • Needs Analysis and Problem Solving
  • Credit and Financial Analysis
  • Pipeline Management
  • Microsoft Office Applications
  • Sales and Customer Retention
  • Exceptional Organizational Skills
  • Documentation and Reporting
  • Understanding of Negotiation Techniques
  • Complaint Handling
  • Data Entry
  • Customer Service Background
  • True Problem-Solver
  • Business Development
  • Business Administration
  • Budget Management
  • Revenue Forecasting
  • Customer Relationship Management
  • Idea Development and Brainstorming
  • Lead Generation
  • Teamwork and Collaboration
  • Needs Assessment
  • Interpersonal Relations
  • Computer Skills
  • Professional and Courteous

Certification

  • NMLS License 1669407

Affiliations

  • Strong interest in finance and ecomonics with a solid understanding of financial markets and asset allocation strategies.
  • Also a major football fanatic!

References

References available upon request.

Timeline

Office Manager

Dale Fulmer Contracting
04.2021 - Current

Mortgage Loan Officer

Guaranteed Rate Mortgage
10.2020 - 04.2021

Mortgage Loan Officer

First Arkansas Bank & Trust Mortgage
11.2017 - 10.2020

Supervisor / Program Coordinator

Henson Park Tennis Center and Specialty Shop
06.2009 - 11.2017

Territory Manager

FirstData Merchant Services
08.2006 - 06.2007

Some College (No Degree) - Interdisciplinary Studies - Psychology & Law

University of Arkansas At Little Rock

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Amy Stewart