Cassidy Botts
Carthage,MO
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Case Manager
Mercy Hospital Joplin
11.2023 - Current
- Assisting with discharge planning
- Assisting patients with finding placements
- Coordinating with placement options for patients
- Working with other team members and communicating effectively to meet the patient's needs
Case Manager
Ozark Center
03.2022 - 11.2023
- Provide assistance to clients with mental health and substance use diagnosis on a day-to-day basis
- Assisting clients with basic needs such as food stamps, Medicaid, disability
- Facilitates groups.
- Assist clients with housing and community resources.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Cashier/Shift Leader
Tropical Smoothie Cafe
03.2020 - 10.2021
- Prepared and handled food during each shift
- Interacted with customers
- Ensured employees were on task and doing what they needed to do
- Handled money during shifts and when opening and closing the store.
- Worked flexible schedule and extra shifts to meet business needs.
Recreation Instructor/Concessions Cashier
Joplin Parks and Recreation
04.2019 - 05.2020
- Provide customer service in person
- Interact with children during kids sports such as little kickers and little hitters
- Handling money throughout each shift
- Prepare and handle food during each shift.
Concessions Attendant/ Cashier
Grace Lanes
11.2017 - 05.2018
- Checked inventory levels to restock paper goods and concession items
- Organized cash drawer and handled money
- Maintained clean work space during and after shifts
- Provided customer service over the phone and in person.
- Boosted sales revenue by upselling food and drink items through effective communication and product knowledge.
Cashier
Ben Franklin Crafts
06.2017 - 09.2017
- Applied product knowledge to restock items around the store
- Demonstrated attention to detail to price merchandise accurately
- Worked independently and completed tasks with minimal supervision
- Collaborated with other associates to maximize efficiency.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Science in Psychology - Psychology
Missouri Southern State University
Joplin, MO12.2021
Skills
- Food Service
- Customer Service
- Food Prep
- Food Handling
- Food Safety
- Kitchen Experience
- Cash Handling
- Case Management
- Social Work
- Organization and Multitasking
- Relationship Building
Certification
Mental health first aid, 05/01/23, 05/01/26
Personal Information
Title: Case manager
Timeline
Mental Health Case Manager
Mercy Hospital Joplin
11.2023 - Current
Case Manager
Ozark Center
03.2022 - 11.2023
Cashier/Shift Leader
Tropical Smoothie Cafe
03.2020 - 10.2021
Recreation Instructor/Concessions Cashier
Joplin Parks and Recreation
04.2019 - 05.2020
Concessions Attendant/ Cashier
Grace Lanes
11.2017 - 05.2018
Cashier
Ben Franklin Crafts
06.2017 - 09.2017
Bachelor of Science in Psychology - Psychology
Missouri Southern State University