Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Cassidy Botts

Carthage,MO

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mental Health Case Manager

Mercy Hospital Joplin
11.2023 - Current
  • Assisting with discharge planning
  • Assisting patients with finding placements
  • Coordinating with placement options for patients
  • Working with other team members and communicating effectively to meet the patient's needs

Case Manager

Ozark Center
03.2022 - 11.2023
  • Provide assistance to clients with mental health and substance use diagnosis on a day-to-day basis
  • Assisting clients with basic needs such as food stamps, Medicaid, disability
  • Facilitates groups.
  • Assist clients with housing and community resources.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.

Cashier/Shift Leader

Tropical Smoothie Cafe
03.2020 - 10.2021
  • Prepared and handled food during each shift
  • Interacted with customers
  • Ensured employees were on task and doing what they needed to do
  • Handled money during shifts and when opening and closing the store.
  • Worked flexible schedule and extra shifts to meet business needs.

Recreation Instructor/Concessions Cashier

Joplin Parks and Recreation
04.2019 - 05.2020
  • Provide customer service in person
  • Interact with children during kids sports such as little kickers and little hitters
  • Handling money throughout each shift
  • Prepare and handle food during each shift.

Concessions Attendant/ Cashier

Grace Lanes
11.2017 - 05.2018
  • Checked inventory levels to restock paper goods and concession items
  • Organized cash drawer and handled money
  • Maintained clean work space during and after shifts
  • Provided customer service over the phone and in person.
  • Boosted sales revenue by upselling food and drink items through effective communication and product knowledge.

Cashier

Ben Franklin Crafts
06.2017 - 09.2017
  • Applied product knowledge to restock items around the store
  • Demonstrated attention to detail to price merchandise accurately
  • Worked independently and completed tasks with minimal supervision
  • Collaborated with other associates to maximize efficiency.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Science in Psychology - Psychology

Missouri Southern State University
Joplin, MO
12.2021

Skills

  • Food Service
  • Customer Service
  • Food Prep
  • Food Handling
  • Food Safety
  • Kitchen Experience
  • Cash Handling
  • Case Management
  • Social Work
  • Organization and Multitasking
  • Relationship Building

Certification

Mental health first aid, 05/01/23, 05/01/26

Personal Information

Title: Case manager

Timeline

Mental Health Case Manager

Mercy Hospital Joplin
11.2023 - Current

Case Manager

Ozark Center
03.2022 - 11.2023

Cashier/Shift Leader

Tropical Smoothie Cafe
03.2020 - 10.2021

Recreation Instructor/Concessions Cashier

Joplin Parks and Recreation
04.2019 - 05.2020

Concessions Attendant/ Cashier

Grace Lanes
11.2017 - 05.2018

Cashier

Ben Franklin Crafts
06.2017 - 09.2017

Bachelor of Science in Psychology - Psychology

Missouri Southern State University

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Cassidy Botts