Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joanne Guerrier

Coram,NY

Summary

Compassionate social worker and MST (Multisystemic)Therapist with two years of comprehensive experience
providing social services to various groups of people to assist with psychosocial stressors. Aiding clients
change behaviors, accessing family and community resources, and conducting thorough home and community
visits. Familiar with client assessments, treatment planning, ongoing evaluations, and intervention techniques.

Overview

12
12
years of professional experience

Work History

Mental Health Case Manager

Concern Housing CRO
Shoreham, NY
01.2025 - Current

Duties&Responsibilities:

  • Responsible for providing site on-call coverage as arranged with Coordinator of site.
  • Provide case management services for a caseload of clients: responsible for provision of direct care services, all documentation, attendance at case conferences etc. This may involve working a flexible work schedule.
  • Responsible for coordination of case management services for a caseload of clients. This involves oversight of all services provided as well as documentation and contacts with collateral agencies.
  • Coordination of discharge of clients.
  • With the Supervisor, ensures that program is in compliance with all regulatory guidelines regarding client care, safety and delivery of services, with regard to OMH, Medicaid and CARF.
  • Acts as liaison with other service providers as well as with community agencies.
  • Responsible for maintaining up to date medication documentation
  • Assigning and delegating regular and per diem staff as needed to ensure proper coverage of site.
  • Provides supervision to part time staff, as assigned by site Supervisor.
  • Participates on Agency committees
  • Attends all scheduled staff meetings as scheduled.
  • Participation in regular supervision meeting with supervisor.
  • Perform monthly fire safety inspections.
  • Training and orientation of new staff.
  • Responsible for performing medication counts.
  • Provide housing services including assistance with maintenance issues.
  • Complete annual doctor’s letters and make monthly medication sheets.
  • Remain current with all Agency required compliance documents and trainings.

Behavior Intervention Specialist

People's Arc of Soffolk
Bohemia, NY
12.2024 - Current

PRIMARY DUTIES AND RESPONSIBILITIES:

Primary duties and responsibilities include, but are not limited to:

  • Conducts Functional Behavior Assessments.
  • Develops and implements Behavior Support Plans in conjunction with input from the Program Planning Team.
  • Develops and implements Restrictive Behavior Support Plans under supervision of Licensed Psychologist.
  • Assesses and maintains behavioral data.
  • Completes and maintains paperwork in an efficient and timely manner.
  • Maintains regular supervision with Assistant Directors of Behavioral Health Services.
  • On a regular basis, meets with direct care staff to review behavioral health supports, including training and implementation of the plan and data collection.
  • Acts as a mentor to supporting staff and provides ongoing observations, modeling and training in areas of behavioral health supports.
  • Confers with supervisor to review cases and receive assignments.
  • As required and with specific training, assists with crisis intervention.
  • Attends Psychiatric appointments as needed.
  • Participates at screening/intake meetings for program and residential vacancies.
  • As required, presents Restrictive Behavior Support Plans with required consents to the Human Rights Committee for approval.
  • Provides clinical support to other programs and sites as needed.
  • Assists other Behavior Intervention Specialists as needed.
  • Performs various Psychological Assessments.
  • Reports and documents any events/activities that may hinder the health, safety and well-being of people (i.e., allegations of abuse, injuries, broken equipment, etc.).
  • As required, performs interview/assessments to assist in the investigative process for incident management.
  • Reports to the Justice Center as a mandated reporter if there is reasonable cause to suspect abuse or neglect. Additionally, must follow all agency incident policy and procedures.
  • Adheres to Federal and New York State regulations, agency policy and procedures, the employee handbook and agency and program training requirements.
  • Maintains current knowledge in the field by obtaining ongoing professional development.
  • Functions as a member of the Program Planning Team and as needed, attends annual, semi-annual and team meetings.
  • Immediately contacts nursing in case of injury, seizure or changes in a person’s medical condition.
  • As required and with specialized training, drives agency vehicle and may use own vehicle on agency business.
  • Maintains First Aid, CPR and SCIP- R certification in addition to other required agency training

DSP

Lifespire
Bronx , NY
02.2021 - 01.2023

DUTIES & RESPONSIBILITIES:

  • Responsibilities:
    • Administer medications and assist residents with daily routines, including dressing and grooming.
    • Make residents' beds and ensure linens are changed weekly or as needed.
    • Prepare, cook, and serve meals and snacks according to dietary needs.
    • Perform laundry tasks for residents' linens and personal clothing.
    • Maintain cleanliness and organization through regular housekeeping and adhering to the cleaning schedule.
    • Monitor and restock personal hygiene supplies for residents.
    • Document incidents and complete the daily census accurately.
    • Ensure the safety of resident rooms and common areas, assisting with additional tasks as needed

MST(Multisystem) Therapist:

Children Village, Inc. Dobbs
Bronxville, NY
05.2023 - 12.2024

Duties| Responsibilities

Provide direct counseling to families to raise awareness of problems, deal with crises and develop action
plans utilizing: CBT, DBT & Mindfulness; Built strong rapport with clients, fostering trust and open
communication for effective therapy sessions.
 Develop and implement intensive individualized treatment plans addressing family relationship
problems, destructive patterns of behaviors; Engage primary caregivers in active, change-oriented
treatment by identifying and overcoming barriers to engagement.
 Advocate for youth and families by establishing and maintaining collaborative relationships with critical
community members; Implement evidence-based interventions through cognitive-behavioral and
solution-focused therapy; Maintain detail case notes and documentation, ensuring effective progress
tracking and continuity of care across providers.

Volunteer

JAMAICA HOSPITAL
Jamaica, NY
07.2014 - 08.2015
  • Refer patients to appropriate health care services or resources.
  • Maintained excellent attendance record, consistently arriving to work on time
  • Helped transport patients into different facilities and assisted nurses with daily duties
  • Volunteered over three years with organization helping with filling paper works in order.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Communicated needs and issues to appropriate supervisors for administrative action.

Teacher's Assistant

POLICE ATHLETIC LEAGUE
Jamaica, NY
09.2013 - 08.2015
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Implements outlined Habilitation and Behavioral support plans/programs and documents accordingly.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Tutored student's ages 4-15 in reading and writing
  • Assisted second-grade teacher in preparation of various subjects and assignments
  • Kept classroom clean, neat, and sanitized adequately for student health and classroom efficiency

Education

Master of Social Work

Leman College
Bronx, NY
06-2023

CASAC-T (In Progress)
01-2023

Skills

  • Trilingual (English, French, Haitian Creole)
  • Ability to work under pressure
  • Active listening
  • CPR/AED certified
  • PC & MAC platform
  • Emotional; Awareness
  • Decision- making
  • Crisis Intervention
  • Court Mandated Reporter
  • Positive Attitude
  • Organization and Multitasking
  • Health History Documentation
  • Problem-Solving
  • Patient Assessment
  • Treatment Planning
  • Emotional Awareness
  • Group Therapy
  • Client Advocacy
  • Decision Making
  • Service Referrals
  • Home Visits and Inspections
  • Annual Case Reviews
  • Documentation and Reporting

References

References available upon request.

Timeline

Mental Health Case Manager

Concern Housing CRO
01.2025 - Current

Behavior Intervention Specialist

People's Arc of Soffolk
12.2024 - Current

MST(Multisystem) Therapist:

Children Village, Inc. Dobbs
05.2023 - 12.2024

DSP

Lifespire
02.2021 - 01.2023

Volunteer

JAMAICA HOSPITAL
07.2014 - 08.2015

Teacher's Assistant

POLICE ATHLETIC LEAGUE
09.2013 - 08.2015

Master of Social Work

Leman College

CASAC-T (In Progress)
Joanne Guerrier