Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imari Parson

Criminal Justice Of Sociology Major
Mebane,NC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. With over 5 years of experience helping customers and their needs. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work History

Cashier/Drink Maker

Dunkin
Virginia Beach, VA
06.2018 - 08.2020
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Host/To-Go Server

Applebee
Danville, VA
09.2019 - 03.2020
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Stocker

Navy Exchange
Norfolk, VA
06.2018 - 08.2019
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Kept work areas neat, clean and free from debris.

Cashier /Pizza Maker

Papa John's Pizza
Virginia Beach, VA
10.2015 - 08.2017
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Wiped down counters and food prep stations using bleach and clean cloths.

Education

High School Diploma -

Bayside High School
Virginia Beach, VA
09.2014 - 06.2017

Bachelor of Science - Criminal Justice

Averett University
Danville, VA
08.2017 - 12.2021

Skills

Student support

Activity Planning

Public speaking

Customer service assistance

Timeline

Host/To-Go Server

Applebee
09.2019 - 03.2020

Cashier/Drink Maker

Dunkin
06.2018 - 08.2020

Stocker

Navy Exchange
06.2018 - 08.2019

Bachelor of Science - Criminal Justice

Averett University
08.2017 - 12.2021

Cashier /Pizza Maker

Papa John's Pizza
10.2015 - 08.2017

High School Diploma -

Bayside High School
09.2014 - 06.2017
Imari ParsonCriminal Justice Of Sociology Major