Lezlie Peterson
Oak Lawn,IL
Summary
Experienced medical assistant with a strong desire to advance career in the healthcare industry. Have a solid background in delivering exceptional patient care and supporting medical professionals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Wellnow Urgent Care
06.2024 - Current
- Verify insurance benefits and collect copay and coinsurance
- Room patients and document their medical history, vitals, chief complaint and record blood pressure, medication and weight
- Prepare lab specimens for diagnostic evaluation.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assist physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Perform EKGs, and other tests based on patient presentation in office.
- Coordinate patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
Medical Assistant
Rush Medical Center
08.2022 - 04.2024
- Rooming and vitaling patients
- Obtain insurance verification, authorization, and precertification for physician and hospital services
- Update patient accounts with registration, insurance, demographic, scheduling, and billing data
- Pre-register and register patients, enter demographic data, schedule patient appointments, etc
- Complete FMLA/ disability paperwork for doctors
- Respond to patients' mychart messages
- Create HAR for patients
- Pull lab requisitions
- Collect co-pays and prior balance.
- Knowledge of CPT and diagnosis coding
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
Patient Care Liaison
Osf Healthcare
11.2021 - 06.2022
- Plan discharge for patients from hospital to skilled nursing or rehabilitation
- Fax and scan documents
- Prepare and update patient charts
- Take incoming calls
- Mediate complaints or grievances toward healthcare providers
- Scheduling appointments
- Coordinate communication between patients and their families and the healthcare professionals
- Answering questions about insurance and billing matters
Unit Secretary
Beacon Hill
10.2020 - 10.2021
- Plan discharge for patients from skilled nursing to rehabilitation
- Update daily census
- Covid screening
- Fax documents and make copies
- Send out emails out to the community
- Prepare patient charts
- Work siemens alarm that are connected to residents apartments
- Take incoming phone calls
- Screen visitors and residents
- Update residents information
- Prepare documents for incoming and outgoing residents
Coordinator
Ajilon contracted with Brinks Inc.
11.2019 - 02.2020
- Call Center
- Accurate and timely data entry to support Heat Ticket acknowledgement and closures, MS Dynamics acknowledgement and closures, iTrack/iCash maintenance, BIRS/BAMS/Variances record keeping
- Administrative support for the branch, including preparing various reports, answering phones, correspondence and other documentation
- Analyze data entered into Salesforce and compare it to my tickets
- Respond to HEAT/MS Dynamics issues within 24 hours of receipt
- Filing and record keeping
- ATM managing
- Other responsibilities as needed
Processor/ Data Analysis
Department of Labor (Tekpro)
10.2018 - 04.2019
- Company Overview: federal contract
- Call center
- Payment processor
- Analyze all data
- Check for any incorrect information or misspellings
- Enter all required data into excel
- Process work visas for nonagricultural applicants pulled from que
- Responsible for either approving or denying applications
- Distributed final determination letters via mail to either employer or agent (lawyer)
- Tracked all applications by listing final determination in excel spreadsheet
- Create tracking numbers via UPS website
- Key in data into Icert/ Flag
- Sorting mail
- Federal contract
Education
Associate's Degree -
DeVry University
Chicago, IL08.2018
Diploma -
DeVry Advantage Academy
Chicago, IL06.2018
Skills
- EKG testing
- Drug & Alcohol testing
- Typing & 10 Key
- EPIC, Cerner, Docutap, & Experity
- Billing and Medical
- Medical terminology knowledge
- Direct Patient Care
- Clinical Documentation
- Immunization Administration
- Specimens collection and processing
- Phlebotomy Techniques
- Insurance Verification
- Patient Scheduling
- Equipment Sterilization
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Medical Assistant
Wellnow Urgent Care
06.2024 - Current
Medical Assistant
Rush Medical Center
08.2022 - 04.2024
Patient Care Liaison
Osf Healthcare
11.2021 - 06.2022
Unit Secretary
Beacon Hill
10.2020 - 10.2021
Coordinator
Ajilon contracted with Brinks Inc.
11.2019 - 02.2020
Processor/ Data Analysis
Department of Labor (Tekpro)
10.2018 - 04.2019
Associate's Degree -
DeVry University
Diploma -
DeVry Advantage Academy
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