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Associate Principal Engineer

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Dedicated professional with a clean driving record and a safety-focused mindset, honed at SS Limousine. Expert in pre-trip inspections and adept at navigating diverse weather conditions. Proven ability to enhance passenger comfort and ensure compliance with safety regulations, while actively contributing to environmental sustainability at Eastman Kodak Company.

Reliable and safety-focused CDL-licensed professional with experience as a Bus Driver, Dispatcher, and Supervisor. Proven ability to operate passenger vehicles safely, manage daily route scheduling and dispatch operations, and supervise drivers to ensure on-time service and regulatory compliance. Strong communication, leadership, and problem-solving skills with a commitment to customer service, safety standards, and operational efficiency.

Detail-oriented office manager with experience as a training assistant in the health insurance field. Proficient in medical coding, including ICD-10-CM/PCS and CPT coding, with a focus on accuracy and compliance. Demonstrated ability to manage office operations with a strong focus on customer service and attention to detail. Holding a specialized diploma in Medical Billing & Coding to deepen expertise in the healthcare industry.

Dedicated bartender and server with a strong commitment to exceptional customer service and a service-oriented mindset. Certified and proven ability to enhance guest experiences through effective communication and a reliable team player attitude.

Results-driven Field Service Manager with over 8 years of experience leading cross-functional teams and delivering complex projects on time and within budget. Proficient in OSHA standards, hazard identification, risk assessments, and developing effective safety training programs. Strong communicator dedicated to fostering a culture of safety and continuous improvement. Proven track record in strategic planning, driving process improvements, and achieving operational excellence. Adept at managing projects from initiation through completion, with recognized strengths in leadership, problem-solving, and aligning project outcomes with organizational goals.

Key Achievements:
1. Client Satisfaction: Implemented proactive communication strategies, resulting in a 20% increase in client satisfaction and a 15% reduction in service-related issues.
2. Cost Optimization: Developed and executed strategies to optimize freight routes, leading to a 12% reduction in transportation costs without compromising delivery timelines.
3. Contract Negotiation: Negotiated favorable contracts with carriers, resulting in a 10% reduction in overall transportation expenses and improved profit margins.
4. Process Improvement: Introduced automated tracking systems, reducing manual errors by 25% and streamlining the overall freight management process.
My expertise in market analysis, contract negotiation, and relationship building, combined with my proficiency in industry-specific software and tools, positions me as an asset to any freight business. I am committed to delivering exceptional service, maintaining a high level of accuracy, and contributing to the overall success of any business partnership that I encounter.

High-performing Customer Service and Sales Specialist with 8+ years of experience in high-volume call centers, omnichannel support, and revenue-generating customer interactions. Proven ability to exceed KPIs including First Call Resolution, Customer Satisfaction, QA scores, and sales conversion. Skilled in identifying customer needs, generating qualified leads, and turning service calls into selling opportunities. Strong communicator with expertise in de-escalation, objection handling, and relationship building. Fully equipped for remote work with a dedicated home office and strong technical proficiency.

• Account Manager with extensive experience managing international client portfolios across EMEA.
• Specialized in consultative sales, strategic account development, and building long-term client partnerships.
• Proven track record of driving revenue growth and delivering tailored solutions for clients.
• Skilled in negotiation, RFP management, and implementing technology-driven solutions to optimize business processes.
• Adept at collaborating with cross-functional teams to ensure operational excellence and client satisfaction.

Account Manager orienté résultats, rentabilité et fidélisation, avec une forte capacité à structurer des offres commerciales, piloter des projets complexes et développer des relations clients durables.
Parcours hybride alliant vente B2B, gestion de comptes, appels d’offres, pilotage de la performance et esprit entrepreneurial, au service de la croissance rentable des organisations.

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

JOHN NASR

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Account Manager

Math and Science Teacher/Learning Coach

Manager, Food and Beverage Department

Education

BBA - Finance

Associate of Arts - Business Administration And Management

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Math and Science Teacher/Learning Coach

Manager, Food and Beverage Department

Account Manager

BBA - Finance

Associate of Arts - Business Administration And Management

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