Summary
Overview
Work History
Education
Skills
Accomplishments
Started a small business om my own
Timeline
BusinessAnalyst
Brittany  Brightman

Brittany Brightman

Chalmette,LA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Precise and organized with extensive knowledge of all construction ,electricians ,car s,management,receptionist offices and office 365 use. Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices and enhancing overall productivity. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Organized head secretary , receptionist,cashier at dealership swith proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports and transcribing minutes. Well-educated in [All computer programs . Hardworking Office Automation Clerk holding 10 plus years of experience in providing efficient office operations. Adept at gathering and organizing specifically requested data and converting documents into desired formats. In-depth knowledge of office automation procedures with solid external and internal communication skills. Versatile secretary, receptionist, cashier and I also sold a few cars offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs. Talented Program Assistant with 10 years of experience supporting program leaders. Productive team player when supporting daily activities to enhance program. Expert at managing multiple tasks in busy environment. Organized office leader with proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports and transcribing minutes.

Overview

7
7
years of professional experience

Work History

Secretary to the General Manager

Alluring Concepts
Chalmette, LA
07.2019 - 04.2022
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Documented and distributed meeting notes to identify, analyze and improve workflows.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Interacted with vendors to purchase and set up equipment and services.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Organized and updated schedules for executives.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Established administrative work procedures to track staff's daily tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Updated advertising for company through social media
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Successfully completed special projects to exceed goals of both boosting sales and reaching more customers.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Developed new filing and organizational practices, saving company $300.00 per week in labor expenses.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Managed filing system, entered data and completed other clerical tasks.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Used Office365 to prepare various correspondence, reports and other written material.
  • Assisted coworkers and staff members with special tasks on daily basis.


Receptionist, Accounts Receivable, Cashier

Royal Buick GMC
Baton Rouge , LA
03.2015 - 06.2019
  • Managed multiple tasks and met time-sensitive deadlines.
  • Helped customers complete purchases, locate items and join reward programs.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered questions about store policies and addressed customer concerns.
  • Answered central telephone system and directed calls accordingly.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Processed customer refunds and exchanges according to established guidelines.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Addressed customer needs and made product recommendations to increase sales.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Restocked and organized merchandise in front lanes.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer problems and complaints.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Collected and authorized payments of guests.
  • Mentored new team members on sales software system operation.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Provided callers with address, directions, company website and related information.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Corresponded with clients through email, telephone or postal mail.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Coordinated catering and set up conference rooms for corporate and client meetings.
  • Responded to inquiries from callers seeking information.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Troubleshot copy machines and printers and scheduled service as needed.

Education

High School Diploma -

Nunez Community College
Chalmette, LA
03.2004

Skills

  • Transactions and Cash Handling
  • Workflow Coordination
  • Warm and Friendly
  • Team Player
  • Verbal and Written Communication
  • Cool Under Pressure
  • Staff Training
  • High Energy and Stamina
  • Relationship Building
  • Specials Promotion and Upselling
  • Report Preparation
  • Multitasking and Time Management
  • Document and File Management
  • Ease with Computers and Technology
  • Office Equipment Operation
  • Database and Client Management Systems
  • Professional and Courteous
  • Supply Inventory Control
  • Resource Coordination and Allocation
  • Judgment and Decision Making
  • Confidentiality and Data Protection
  • Multi-Line Telephone Systems
  • Schedule Management
  • Meticulous Attention to Detail
  • Appointment Coordination
  • Research and Analytical Skills
  • Microsoft Office Suite
  • Task Prioritization
  • Strong Organizational Skills
  • Document Sorting
  • Customer Service
  • Complex Problem Solving
  • High Volume Phone Inquiries
  • Social Media Updating
  • Cloud-Based File Management
  • Clear Communication
  • Staff Orientation and Training
  • Problem Solving
  • Inventory Oversight
  • Critical Thinking
  • Dictation and Transcription
  • Order Placement
  • Payroll Administration
  • Account Investigation
  • Clerical Staff Oversight
  • Administrative Procedures
  • Accounting and Bookkeeping
  • Visitor Relations
  • Business Needs Analysis
  • Meeting Note Taking
  • Calendar Management
  • Employee Communications
  • Database Maintenance
  • Applicant Tracking Systems
  • Website Updating
  • Cash Drawer Management
  • Payment Distribution
  • Microsoft Office
  • Correspondence Writing
  • Presentation Development
  • Event Planning
  • Invoice Processing
  • Highly Efficient and Productive
  • Mail Routing and Distribution
  • Organizing and Categorizing Data

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.
  • started my own small business
  • left every job on good terms

Started a small business om my own

I started a sublimation, vinyl home and event decorating .I never made a web site but I did a lot of work,memorial, team shirts cups tumblers memorial necklaces you na,e it I can customize it for u!

Timeline

Secretary to the General Manager

Alluring Concepts
07.2019 - 04.2022

Receptionist, Accounts Receivable, Cashier

Royal Buick GMC
03.2015 - 06.2019

High School Diploma -

Nunez Community College
Brittany Brightman