Summary
Work History
Education
Skills
Timeline
Generic

Sonny Phan

GAINESVILLE,GA

Summary

Driven professional with proven expertise in customer service and problem-solving, honed at McDonald's Restaurant and L'amour Nails Spa. Excelled in teamwork and collaboration, significantly enhancing team efficiency and customer satisfaction. Mastery in multitasking and proactive customer engagement stands out, showcasing a blend of hard and soft skills essential for dynamic work environments.

Work History

Team Member

McDonald's Restaurant
09.2023 - 11.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.

Clerk

L'amour Nails Spa
06.2023 - 08.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone or in-person to provide information.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Booked appointments and made sure customers received their desired service.

Education

High School Diploma -

Gainesville High School
Gainesville, GA
05.2025

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving

Timeline

Team Member

McDonald's Restaurant
09.2023 - 11.2023

Clerk

L'amour Nails Spa
06.2023 - 08.2023

High School Diploma -

Gainesville High School

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Sonny Phan