Debra Shelton
Powder Springs,GA
Summary
Proven achiever with experience at Inga's Skin And Body Care, adept in customer engagement and cash handling accuracy. Excelled in creating a welcoming environment, significantly enhancing client satisfaction through personalized care and efficient service. Skilled in cleanliness and hygiene, consistently maintaining high standards. Demonstrates quick learning ability and dependability, ensuring top-notch customer support and operational excellence.
Overview
16
16
years of professional experience
Work History
Retail Sales Associate/Cashier
Rose Wine LLC.
01.2018 - Current
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
Licensed Esthetician
Inga's Skin And Body Care
01.2009 - 04.2024
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
- Advised clients on proper home-care regimens.
- Fostered friendly, warm, and exceptional customer experience.
- Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
- Educated patients on treatment options.
Education
Master Aesthetician
Atlanta School of Massage
Atlanta, GA05.2009
Skills
- Quick Learner
- Patience and Empathy
- Cleanliness and hygiene
- Cash Handling Accuracy
- Goal-oriented mindset
- Dependability
- Customer Engagement
- Stock replenishment
- Customer Support
- Credit and Debt Card Processing
- Customer Relationship Management
- Loss Prevention Goals Monitoring
- POS Terminal Operation
- Retail Stock Management
- Consultative Sales Approach
- Sales Floor Management
- Order Processing
- Service Contracts
- Positive Customer Engagement
- Merchandise Recommendations
- Computer Proficiency and Microsoft Office
- Team Cooperation
Timeline
Retail Sales Associate/Cashier
Rose Wine LLC.
01.2018 - Current
Licensed Esthetician
Inga's Skin And Body Care
01.2009 - 04.2024
Master Aesthetician
Atlanta School of Massage