Tammy Kallam
Mayodan,NC
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
21
21
years of professional experience
Work History
Call Center Registered Nurse
United Health Group, Optum
Greensboro , NC
09.2019 - Current
- Rendered telephone advice according to established guidelines and protocols.
- Analyzed discussed symptoms with established protocols to determine patient acuity.
- Educated patients relative to health care urgency and community resources available to meet needs.
- Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
- Documented services discussed and provided details in electronic medical records.
- Scheduled same-day or first-available appointments for urgent needs by accessing provider availability and securing time slot.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
Registered Nurse - Operating Room
Wake Forest Baptist Hospital
Winston Salem, NC
02.2007 - 09.2019
- Prepared operating rooms by setting out and verifying equipment and assessing for compliance with asepsis standards.
- Performed nursing tasks to deliver high level of care and comply with procedures and regulations.
- Supported surgical team during procedures.
- Consulted medical sources to gain knowledge of emerging and updated procedures and select equipment for procedures or treatments.
Charge Registered Nurse
Wesley Long Hospital
Greensboro, NC
03.2001 - 02.2007
- Collaborated with physicians and nursing staff to deliver quality care.
- Monitored implementation of care plans for entire unit.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
- Administered injections, medications and wound care according to needs.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Coordinated and performed patient admissions, transfers and discharges.
- Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
Education
Associate of Applied Science - Nursing Practice
Rockingham Community College
Wentworth, NC05.1999
Skills
- Nursing Consultation
- Medical Procedure Preparation
- Accurate Documentation
- Critical Thinking
- Decision Making
- Patient Care Assessment
- Procedure Assistance
- Compassionate and Caring
- Nursing Performance Assessment
- Surgical Assistance
- Clear Patient Communication
- Care Coordination
Timeline
Call Center Registered Nurse
United Health Group, Optum
09.2019 - Current
Registered Nurse - Operating Room
Wake Forest Baptist Hospital
02.2007 - 09.2019
Charge Registered Nurse
Wesley Long Hospital
03.2001 - 02.2007
Associate of Applied Science - Nursing Practice
Rockingham Community College
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