Cheryl Dickerson
Tucson,AZ
Summary
Energetic Nurse with 21 years of experience in Community and Facility care environments. Talented at conducting patient assessments, developing individualized care plans and implementing prescribed orders. Successful at delivering high-quality patient care to advance recovery goals and improve overall health.
Overview
16
16
years of professional experience
1
1
Certification
Work History
On Call Hospice Nurse
Sunset Hospice
Tucson , AZ
03.2022 - Current
- Provide telephonic triage and assessing patient needs by use of evaluating individual needs and care plans in accordance with protocol and Physician guidance. Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support family and patient with eduction and using effective verbal and written communication skills.
- Delivered respectful, compassionate care to each patient and family member.
- Responded promptly to emergency situations such as pain crisis or respiratory distress.
QA Clinical Chart Auditor
Charter Healthcare Group
Remote Position , AZ
10.2021 - 07.2024
- Responsible for analyzing data entry and consistency of Home Health records. Utilized auditing and compliance software to advance efficiency. Keeping Offices in Medicare compliance and in Survey readiness. Following ACHC guidelines.
- Ensured timely completion of all assigned tasks within set deadlines.
- Managed and trained team members to enhance audit department performance and increase operational efficiency.
- Conducted audits on internal controls and developed reports on findings, creating excel reports for tracking results and managing monthly meeting with Staff in four separate offices in four different states.
- Collaborated closely with other team members to develop effective audit plans.
- Responsible for monthly Reporting to all Corporate directors.
Home Health LPN
Haven Home Health and Hospice
Tucson, AZ
07.2018 - 07.2023
- Consulted with physicians regarding orders for diagnostic tests or treatments related to specific diagnoses.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Evaluated nursing intervention outcomes by conferring with other healthcare team members. Participate with interdisciplinary Care Tem meetings and PCP's to facilitate and support safe transitions in care.
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Counseled clients, patients and families and provided emotional and psychosocial support.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Evaluated nursing intervention outcomes by conferring with other healthcare team members.
Home Health Nurse and QAPI Manager
Brookdale Senior Living Home Health Care
Tucson AZ, AZ
07.2010 - 07.2017
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Achieved cost-savings by developing functional solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Adapt to fast pace rapid changing environment assisting patient with transitioning to home and helping patients return to prior level of functioning.
- Participated in monthly QAPI meetings and assisted with all auditing processes to keep all documentation in Medicare compliance.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Discharge Planning Nurse/Medical Surgical Licensed Practical Nurse
Inova Health Systems
Leesburg, VA
07.2008 - 07.2010
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Assisted physician with examinations, tests and procedures.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Facilitated DC Planning and education for ongoing instructions and ancillary care planning after care from Discharge from facility.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Managed intravenous medication to stabilize patient heart and blood pressure.
Education
LPN
Pima Community College
Tucson, AZ03-2003
Skills
- Detail Oriented, Highly Organized
- Discharge Planning Experience
- Understand the steps to reduce Hospital Readmission
- Evidence-Based Care
- Emergency Response
- IV and Venipuncture
- Compassionate Care
- Student Precepting
- Direct Patient Care
- Nursing Consultation
- Case Management
- IV Drug Therapy Management
- Patient Care Oversight
- Treatment Plan Modification
- Medical Supply Management
Certification
- BLS with American Heart Association Current
- All Covid Vaccinations are Complete
- High Speed internet with Private secure office space in my home
- MS Office Suite Applications, Teams, Outlook, Word, Excel,
- Extensive wound care with complex wounds and wound vac experience.
- Discharge Planning Experience
Timeline
On Call Hospice Nurse
Sunset Hospice
03.2022 - Current
QA Clinical Chart Auditor
Charter Healthcare Group
10.2021 - 07.2024
Home Health LPN
Haven Home Health and Hospice
07.2018 - 07.2023
Home Health Nurse and QAPI Manager
Brookdale Senior Living Home Health Care
07.2010 - 07.2017
Discharge Planning Nurse/Medical Surgical Licensed Practical Nurse
Inova Health Systems
07.2008 - 07.2010
LPN
Pima Community College
- BLS with American Heart Association Current
- All Covid Vaccinations are Complete
- High Speed internet with Private secure office space in my home
- MS Office Suite Applications, Teams, Outlook, Word, Excel,
- Extensive wound care with complex wounds and wound vac experience.
- Discharge Planning Experience
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