Alejandra Reyes
Bakersfield,CA
Summary
Resourceful fulfillment Associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
8
8
years of professional experience
Work History
Amazon Fulfillment Center Associate
Amazon
04.2023 - Current
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents
- Coordinate with other associates on day-to-day work activities to drive productivity and achieve operational objectives
- Adhered closely to safety procedures in daily operations and reported hazards or accidents to management
- Organized and stored items in warehouse using pallet jacks and hand trucks.
- Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
- Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.
Driver
Uber
03.2022 - 04.2023
- Communicated with passengers and transported them to and from their desired destinations, ensuring the great customer experience
- Maintained vehicle clean and in excellent condition, provided all-time excellent customer service, and resolved any customer problematic issues
- Followed navigational directions from GPS, calculated the right fare, executed multiple administrative tasks as required.
- Followed all relevant traffic laws and safety regulations.
Up-night Relief Counselor
Edgewood
07.2021 - 01.2023
- I oversee and ensure consistent care of children in a level 14 Residential setting
- I am responsible for setting effective limits consistent with Edgewood treatment goal in a nurturing way
- Performing assigned duties in accordance with Edgewood's treatment philosophy and Mission Statement
- Provided safe, effective, efficient, culturally competent and consumer centered implementation of direct care in accordance with established policies, procedures, and standards of care.
- Assisted clients in developing coping skills by implementing therapeutic activities and strategies.
- Contributed to the agency's success by meeting or exceeding established productivity goals consistently over time.
Academic Coach
Da Vinci Schools
01.2021 - 06.2021
- Adhere to strict safety and privacy protocol in the best interest of the students and parents
- Regular practice of emergency protocol
- Decorated main classroom quarterly using materials provide to create a comfortable environment for students
- Developed sets of creative learning classroom activities and lesson plans for small classrooms incorporating online education.
- Collaborated with teachers and administrators to develop and evaluate school programs by sharing student success data and insights.
Catering Services
CSUDH Foundation
01.2017 - 03.2020
- Working independently 90% of the time
- Train employees on catering protocols, expectations, and food safety guidelines to increase performance and productivity
- Build and establish relationship with new and existing clients by creating environment for repeatable business through service and support
- Advanced my knowledge in Microsoft Excel through inventory reconciliation.
Teacher Assistant
Childcare Careers
05.2019 - 01.2020
- Adhere to strict safety and privacy protocol in the best interest of the students and parents
- Regular practice of emergency protocol
- Decorated main classroom quarterly using materials provide to create a comfortable environment for students
- Developed sets of creative learning classroom activities and lesson plans for small classrooms incorporating online education.
Sales Associate
Ross Stores
09.2018 - 09.2019
- Greeting customers and offering recommendations to meet their needs
- Maintain store selling floor, fitting rooms, visual displays, presentation and conditions
- Promote current sales and promotions to customers, including pricing of merchandise
- Adhere to company policies, procedures, and loss prevention practices.
Crew
Pollo Campero
07.2016 - 01.2017
- Managed daily cash, credit, debit, and EBT card transactions of $1,000-2,000 and responsible for reporting data inaccuracies and issues to management
- Provided superior customer service and collaborated with team to resolve challenging consumer complains
- Partnering with other Crew and Management to meet target goals
- Maintain store cleanliness and ensuring items are well stocked
- Worked during peak times and high volume and completed multiple orders within a time interval.
Education
Master of Arts - Spanish Language And Literature
California State University
Fullerton, CA05.2024
Bachelor of Arts - Spanish, Language & Literature
California State University
Dominguez Hills, CA05.2020
Skills
- Oral and written Spanish
- Facebook, Instagram, Twitter
- Multitasking
- Capable for problem solving
- Loading and unloading
- Shipping procedures
- Warehouse Safety
- Cycle counting
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Amazon Fulfillment Center Associate
Amazon
04.2023 - Current
Driver
Uber
03.2022 - 04.2023
Up-night Relief Counselor
Edgewood
07.2021 - 01.2023
Academic Coach
Da Vinci Schools
01.2021 - 06.2021
Teacher Assistant
Childcare Careers
05.2019 - 01.2020
Sales Associate
Ross Stores
09.2018 - 09.2019
Catering Services
CSUDH Foundation
01.2017 - 03.2020
Crew
Pollo Campero
07.2016 - 01.2017
Master of Arts - Spanish Language And Literature
California State University
Bachelor of Arts - Spanish, Language & Literature
California State University