Pamela Bucher
Phoenix,AZ
Summary
Hard-working Loss Prevention Officer with 1 year of experience in sales floor oversite security. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs to attempted theft. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Stockroom/Retail Associate/Store Protection Specialist
Ross, Phoenix
Phoenix, AZ
02.2020 - Current
- Devoted special attention to customer complaints to understand their needs and produce outcomes that fulfill them
- Engaged as part of a team to meet goals in a fast paced environment by displaying effective communication, a willingness to learn, and steady motivation
- Quickly learned new skills for any position that was asked of me to fulfill
- Provided accurate and dependable service for day to day tasks while improving efficiency and productivity
- As a representative of Ross Inc., demonstrated integrity and honesty in all interactions with Associates and Customers
- Safeguarded confidential information, ethically handled cash and credit card information, and merchandise
- Maximized productivity by executing all Store best practices and minimizing steps and touches in the workflow.
Cashier/Sales Floor Associate/Overnight Stock Team/Produce Team
Walmart
Glendale, AZ
10.2004 - 02.2020
- Grew out a skill set over 15 years that enhanced my abilities in the retail industry.
- Stand for long periods of time while checking out customers quickly and accurately Unloading, sorting, and refreshing stock while following various detailed guidelines
- Performed at assisting customers with their various needs with a positive attitude
- Maintaining, rotating, and culling inventory to keep the companies high standards.
- Maintained 100% ethical responsibility for my departments merchandise markdowns.
- Established 2 years of progress with declining inventory loss margins.
Education
Certified Professional Coder, CPC-A - Medical Billing And Coding
AAPC
Phoenix, AZ10.2021
Skills
- Problem-Solving
- Teamwork and Collaboration
- Decision Making
- Cultural Awareness
- Maintenance and Repair
- Active Listening
- PPE Compliance
- Critical Thinking
- Data Entry
- Planning and Coordination
- Multitasking Abilities
- Self-Motivated
- Cash Handling
- Cooperative Attitude
- Inventory Stocking
- Policies and Procedures
- Customer Relations
- Cleaning and Sanitizing
- Honest and Ethical
Certification
- Certified Professional Coder-A, AAPC - 10/2021 - 10/2023
Timeline
Stockroom/Retail Associate/Store Protection Specialist
Ross, Phoenix
02.2020 - Current
Cashier/Sales Floor Associate/Overnight Stock Team/Produce Team
Walmart
10.2004 - 02.2020
Certified Professional Coder, CPC-A - Medical Billing And Coding
AAPC