KEISHLY A. ORTIZ-VALLE
Orlando,FL
Summary
A tenacious, trustworthy, and dedicated former military non-commissioned officer with over 6 years of organizational leadership and administrative experience. An innovative thinker who is committed to continuous process improvements for maximum efficiency in any organization. An expert in team building and problem-solving initiatives. Possesses management and leadership skills that will be a great addition to any organization.
Overview
8
8
years of professional experience
Work History
Store Protection Specialist
DD’s Discount
Orlando, FL
11.2024 - Current
- Created a strong deterrent against shoplifting through high-visibility patrolling both inside the store and across parking areas.
- Ensured a safe shopping environment for customers by identifying potential safety hazards.
- Reduced instances of theft by implementing effective loss prevention strategies and maintaining staff aware of measures.
- Worked closely with other departments within the store to promote teamwork and communication regarding safety concerns or suspicious activity observed during shifts.
- Improved customer service quality by providing assistance to shoppers when needed, creating a welcoming atmosphere within the store.
- Maintained records of all security-related activities, ensuring accurate documentation for reporting purposes and future reference.
- Handled conflict resolution effectively between customers or employees when disputes arose, ensuring a calm resolution while maintaining professionalism at all times.
- Conducted daily store walk-throughs to identify potential security risks.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Adminstrative Manager (Chaplain Services)
U.S. Army
Fort Shafter, HI
01.2021 - Current
- Serves as the Administrative NCO for the 8th Theater Sustainment Command (8TSC) Chaplain Section
- Responsible for the Integration of Religious Support (RS) into the units mission for 4,500 Soldiers, Family Members and DoD Civilians
- Managed accountability of property and funds valued over $500K
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
Adminstrative Manager (Chaplain Services)
U.S. Army
Ft Leonard wood, MO
01.2018 - 01.2021
- Serves as the Religious Affair NCO for the 1st Engineer Brigade Unit Ministry Team (UMT) and the Central Iowa Chapel NCOIC.
- Provided administrative and logistical support for one worship service and four other auxiliary ministries that support over 25,000 Initial Entry Soldiers and more than 200 cadre members annually.
- Managed the annual Chapel's budget in excess of $100,000, supporting eight programs.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
Adminstrative Assisstant (Chaplain Services)
U.S. Army
Camp Humphrey's, South Korea
01.2017 - 01.2018
- Serves as the Religious Affair NCO for the 524th Military Intelligence Unit Ministry Team (UMT) and the Chapel.
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
- Comforted family members, offered attentive listening and high level of emotional support.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Improved organizational culture by planning and executing engaging team-building events.
Education
Associate of Arts - Pharmacy Technician
Sistema Universitario Ana G Mendez
Orlando, FL07.2026
High School Diploma -
Ridgeview High School
Orange Park, FL05.2016
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Computer Skills
- File and Record Keeping
- Support Services
- Schedule and calendar management
- Office Administration
- Event Planning
- Project Support
- Loss prevention strategies
- Surveillance expertise
- Detail-oriented
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Critical thinking
Timeline
Store Protection Specialist
DD’s Discount
11.2024 - Current
Adminstrative Manager (Chaplain Services)
U.S. Army
01.2021 - Current
Adminstrative Manager (Chaplain Services)
U.S. Army
01.2018 - 01.2021
Adminstrative Assisstant (Chaplain Services)
U.S. Army
01.2017 - 01.2018
Associate of Arts - Pharmacy Technician
Sistema Universitario Ana G Mendez
High School Diploma -
Ridgeview High School