Jessica Marie Santos
Elmhurst,NY
Summary
Certified Phlebotomist Technician well versed in venipuncture, capillary puncture, and special collection procedures. Certified EKG Technician with Hands-on experience with technical troubleshooting and accurate diagnostic results. Continually maintained positive attitude in emergent, stressful situations. Detail-oriented and committed to maintaining highest quality control and patient care standards. Well-organized person offering 8 years of Medical Field experience. Smoothly evaluate patients using diverse tests and routine procedures. Good prioritization, documentation and records management abilities.
Overview
5
5
years of professional experience
Work History
Swabber/Lab Collector
Bio Reference Labs
New York, NY
06.2020 - Current
- Check in patient and appointments - also temperature check before proceeding
- Verifies patient identification, verifies all tests ordered and completes all required demographic data and requisitions
- Properly explains in a clear but courteous manner the process of the swabbing
- Collects swabs for professional clientele
- Collects and stores specimens according to established procedures
- Perform & record daily lab temperatures, decontamination, and performs all other necessary requirements in the lab
- Runs specimen test such as Rapid Covid-19 Test, and Laboratory 48 Hours PCR Covid-19 Test
- Packs and replace Biohazard buckets
- Cleans and disinfect lab and front office before and after hours
- Reviews outlook throughout the day for any new corporate emails that may include operational updates and memos
- Open and Close laboratory testing site
ER Admissions Clerk
Asian Hospital And Medical Center
Muntinlupa, Philippines
06.2016 - 05.2017
- Answering multiple phone calls, replying to emails
- Admitting patients, screens insurance information
- Interviewing patient before admitting, explain hospital’s policy
- Assembles admission folder for patient
- Notifying nursing unit on patient’s arrival
- Serves as a liaison with insurance company regarding the admission
- Monitors physician’s overdue patient charts
Clinical Coder
St. Luke's Medical Center - Global City
Taguig, Philippines
05.2014 - 06.2016
- Documenting patient’s sickness, medications, and medical history
- Accounts for coding and abstracting of patient encounters, including diagnostic and procedure information
- Reviews and verifies documentation supporting diagnosis, procedures, and treatment results
- Preparing patient’s medical report to submit to immigration
Education
Certified - Phlebotomy Technician
New York Medical Career Training Center Manhattan
New York, NY03.2022
Certified - Electrocardiograph Technician
New York Medical Career Training Center
New York, NY03.2022
Bachelor of Science - Hotel And Restaurant Management
University of Perpetual Help System Laguna
Philippines04.2014
Skills
- Medical office administration
- Medical Records Management
- Equipment calibration
- Specimen collection
- Laboratory procedures
- Lab test analysis
- Lab assistant training
- Cultural Awareness
- MS Office
- Planning and Coordination
- PPE Compliance
- Active Listening
- Excellent Communication
- Interpersonal Communication
- Analytical and Critical Thinking
Timeline
Swabber/Lab Collector
Bio Reference Labs
06.2020 - Current
ER Admissions Clerk
Asian Hospital And Medical Center
06.2016 - 05.2017
Clinical Coder
St. Luke's Medical Center - Global City
05.2014 - 06.2016
Certified - Phlebotomy Technician
New York Medical Career Training Center Manhattan
Certified - Electrocardiograph Technician
New York Medical Career Training Center
Bachelor of Science - Hotel And Restaurant Management
University of Perpetual Help System Laguna
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