Favour Akobundu

Customer service oriented professional with management and healthcare industry experience. Able to create and nurture a high performance work culture through leading by example and setting and enforcing quality standards. Maintain operations by following policies and procedures. High Academic Honors Recognition / Dean's List / Honor Roll. Accustomed to working in fast-paced hospital environment. Critical thinking skills necessary to interpret and apply information and resolve problems. Pay close attention to detail to ensure accuracy and maintain compliant documentation. Certifications- CPR and First Aide. Communication Platforms - Zoom and MS Teams. Microsoft Office Applications - Word, Excel, and PowerPoint | Type 60 WPM. State of North Carolina | Certified Nursing Assistant (CNA) - #555010

• Business Operations
• Practice Structure Leadership & Management
• Medical Administrative Procedures
• Healthcare Ethics
• HIPAA Compliance
• Accounting Payroll
• Appointment Scheduling
• Insurance Verification
• CMS 1500
• Processing Co-Payments
• UB-04 Insurance Billing Procedures
• Insurance Claim Cycle
• Medical Terminology
• Electronic Health Records (EHR)
• Electronic Medical Records (EMR)
• Health Records Management
• Medical Records Management
• Human Resource Management
• Organizational Improvements
• Interpersonal Professional Communications