Personable Office Administrator with 8 years of permitting experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while communicating efficiently and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
14
14
years of professional experience
Work History
Permit Coordinator
Ambassador Pool Distributors, Inc
Canton, MA
03.2022 - Current
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions pertaining to submitting permits.
Informed customers by email or telephone of additional steps needed to obtain certified plot plans for permitting.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of permitting.
Researched information in municipal archives upon request of public officials or private citizens
Updated operational records or licensing information using computer terminals
Senior Permit Coordinator
Vivint Solar Developer A SUNRUN Company
Taunton, MA
02.2014 - 02.2022
Worked with various municipalities in New England to obtain all permits for roof and ground mounted solar panel installations.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and sales rep and customer demands.
Elderly Caregiver
Elder Home Care
Boston, MA
09.2009 - 01.2014
Monitored grandfather's vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Established nutritious meal plans and prepared daily offerings to meet grandfather's dietary needs.
Turned and positioned bedbound grandfather to prevent bedsores and maintain comfort levels.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
Operations Supervisor
Savers Thrift Department Store
West Roxbury, MA
01.2008 - 01.2010
Motivated and trained employees to maximize team productivity.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.