Chelsea Derby
Administrative Assistant
East Granby,CT
Summary
Detail-oriented Support Assistant with 4+ years of experience looking to leverage communication and organization skills as a technician and administrative assistant into building a quality and efficient work environment. Excellent track record in preparing reports, solving problems, and maintaining the utmost confidentiality. Under assessment, rated expert at attention to detail and highly proficient at typing.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Assistant IT Support
Consulting Ophthalmologists, P.C
Farmington, CT
06.2021 - Current
- Assist and support technical staff in their day-to-day activities
- Provide technical support assistance for desktop applications
- Execute technical support functions for client servers
- Provide technical support to technicians in resolving and troubleshooting technical problems
- Provide technical support and assistance in completion of projects on time
- Provide technical support and assistance in running applications testing
- Ensure compliance of established procedures and guidelines
- Execute data entry and tracking of practice billed charges.
Ophthalmic Assistant
Consulting Ophthalmologists, P.C
Farmington, CT
09.2020 - Current
- Instruct patients on proper contact lens and eyeglass use and care.
- Maintained patients charts by keeping them updated with detailed notes.
- Administered visual field tests, eye drop administration for dilation, tonometry, fluorescein application, refract patients, and assisted Doctor in minor surgeries.
- Clean and sterilize instruments, and provide clean work environment for doctor and patient.
- Coordinated the daily office flow of all patients through their ophthalmic visit
- Ensured patients understanding of physicians diagnosis, instructions, and treatment
- Conducted out of office referrals to various medical physicians
Ophthalmic Assistant
Primary Eye Care
Bloomfield, CT
11.2018 - Current
- Instruct patients on proper contact lens and eyeglass use and care
- Maintained patients charts by keeping them updated with detailed notes
- Administered visual field tests, eye drop administration for dilation, tonometry, fluorescein application, refract patients, and assisted Doctor in minor surgeries
- Clean and sterilize instruments and provide clean work environment for doctor and patient
- Coordinated the daily office flow of all patients through their ophthalmic visit
- Ensured patients understanding of physician’s diagnosis, instructions, and treatment
- Conducted out of office referrals to various medical physicians
Administrative Receptionist
Primary Eye Care Center
Bloomfield, CT
08.2016 - 11.2018
- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
Education
Associate of Arts - Musical Theater
American Musical And Dramatic Academy
10.2008 - 05.2010
No Degree - Accounting
University of Connecticut
Storrs, CT 09.2014 - 05.2015
Skills
Microsoft Office
Timeline
Assistant IT Support
Consulting Ophthalmologists, P.C
06.2021 - Current
Ophthalmic Assistant
Consulting Ophthalmologists, P.C
09.2020 - Current
Ophthalmic Assistant
Primary Eye Care
11.2018 - Current
Administrative Receptionist
Primary Eye Care Center
08.2016 - 11.2018
No Degree - Accounting
University of Connecticut
09.2014 - 05.2015
Associate of Arts - Musical Theater
American Musical And Dramatic Academy
10.2008 - 05.2010