Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Mora

Riverview,FL

Summary

Dynamic professional with a proven track record in client relationship building and safety compliance at JC Star Transportation. Recognized for timely deliveries and proactive problem-solving, enhancing customer satisfaction. Bilingual and reliable, I excel in managing workloads while maintaining communication with clients and colleagues to ensure seamless operations.

Professional yard operations specialist with comprehensive experience in yard management and logistics. Skilled in operating and maneuvering various types of trucks and trailers, ensuring efficient workflow in busy environments. Strong focus on teamwork and adaptability, delivering consistent results and reliability under changing conditions. Known for excellent problem-solving skills, attention to safety protocols, and effective communication.

Overview

13
13
years of professional experience

Work History

Independent Contractor

Emmanuel Mora
03.2023 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Delivery Courier

US Pack Logistics
01.2021 - 03.2023
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.

Truck Driver

JC Star Transportation
01.2017 - 03.2020
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.

Yard Jockey

CSX Intermodal
10.2014 - 01.2017
  • Reduced yard congestion by coordinating with dispatchers, drivers, and warehouse personnel for smooth operations.
  • Operated yard equipment safely, adhering to company policies and guidelines at all times.
  • Contributed to a clean work environment by keeping the yard area organized and free of debris.
  • Improved yard efficiency by effectively managing trailer movements and ensuring proper placement.
  • Operated tractor trailers safely following company and road regulations.
  • Adhered to all safety protocols during daily operations, minimizing accidents and injuries in the workplace.

Delivery Driver

Wild Edibles Seafood
08.2012 - 05.2014
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Education

High School Diploma -

Dewitt Clinton High School
Bronx, NY
06-2011

No Degree - CDL Class A License

Florida Truckers Institute
Port Richey, FL
04-2025

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance
  • Bilingual
  • Timely
  • Reliable
  • Emotional Intelligence

Timeline

Independent Contractor

Emmanuel Mora
03.2023 - Current

Delivery Courier

US Pack Logistics
01.2021 - 03.2023

Truck Driver

JC Star Transportation
01.2017 - 03.2020

Yard Jockey

CSX Intermodal
10.2014 - 01.2017

Delivery Driver

Wild Edibles Seafood
08.2012 - 05.2014

High School Diploma -

Dewitt Clinton High School

No Degree - CDL Class A License

Florida Truckers Institute

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Emmanuel Mora