Robin Halsey

• Regularly monitored accounts to identify overdue balances and potential areas for risk.
• Maintained organized records of all collection activities, facilitating accurate reporting and analysis.
• Assisted in the development of customized payment plans tailored to individual debtor circumstances, promoting successful payments.
• Increased revenue recovery through diligent follow-up on past-due accounts and effective negotiation tactics.
• Evaluated debtor financial situations through careful analysis of credit reports, enabling targeted collection strategies.
• Supported colleagues in achieving departmental objectives through teamwork, mentoring, and ongoing collaboration efforts.

• ,Monitored credit accounts routinely to identify issues.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Negotiated between customer and creditor to

assure payments were obtainable to pay debt

in pre determined time line.