Michelle Kacirek
Bentonville,AR
Summary
I am an experienced customer service worker looking to begin a career in banking. I have three years of customer service experience, three years of cash-handling experience, and one year of experience in administration. I am detail-oriented and possess both strong communication and computer skills.
Overview
5
5
years of professional experience
Work History
Barista/Shift Lead
Brew Culture LLC
2023.01 - Current
- Routinely meet new monthly sales goals
- Greet clientele, resolve minor customer issues, cash handling, POS processing, daily inventory, and restocking of supplies
- Lead a team of 5-10 baristas and delegate tasks to create the Brew Culture experience.
- Ensure adherence to all Brew Culture standards for guest service, product quality, beverage preparation, and store cleanliness.
Nurse Intern/Patient Care Technician
Northwest Medical Center Bentonville
2021.12 - 2022.10
- Responsibilities include providing direct patient care in an acute setting
- Engaging well with patients and providing services that display both professional and empathetic qualities.
CNA - Certified Nursing Assistant
Apple Creek Health and Rehabilitation
2021.08 - 2021.12
- Responsibilities include providing direct patient care in a long-term and rehabilitation setting
- Preserving patient dignity and comfort during bathing, toileting and activities of daily living.
Retail Associate
Hobby Lobby
2020.09 - 2021.08
- Maintained current store, product, and promotional knowledge to drive consistent sales
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Office Assistant
Driving Academy of Northwest Arkansas
2019.03 - 2020.05
- Interacted with customers professionally by phone and in-person to provide information, assist with account details, and direct to desired staff members
- Filed and organized customer account paperwork
- Processed payments and documented different account changes for financial accuracy and transparency.
Education
Bachelor of Science - Business Administration-Accounting
Western Governors University
Millcreek, UT05.2025
Skills
- Communication skills
- Sales
- Customer service
- Team player
- Shift Management
- Microsoft Office
- Organizational skills
- Administrative experience
- Phone etiquette
Timeline
Barista/Shift Lead
Brew Culture LLC
2023.01 - Current
Nurse Intern/Patient Care Technician
Northwest Medical Center Bentonville
2021.12 - 2022.10
CNA - Certified Nursing Assistant
Apple Creek Health and Rehabilitation
2021.08 - 2021.12
Retail Associate
Hobby Lobby
2020.09 - 2021.08
Office Assistant
Driving Academy of Northwest Arkansas
2019.03 - 2020.05
Bachelor of Science - Business Administration-Accounting
Western Governors University
Similar Profiles
Sukhpreet KaurSukhpreet Kaur
Yard Coordinator at Brew CultureYard Coordinator at Brew Culture
Travis ChandlerTravis Chandler
Shift Manager at 7 Brew Coffee, BREW CREW, LLCShift Manager at 7 Brew Coffee, BREW CREW, LLC
Curtis ChildressCurtis Childress
Owner at Home Culture/Urban Outdoor Landscaping LLCOwner at Home Culture/Urban Outdoor Landscaping LLC