Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Kristina Murray

Phoenix,AZ

Summary

Accomplished sales leader with extensive experience at United Parcel Service, demonstrating excellence in territory sales and strategic prospect outreach. Achieved consistent growth with over 100% plan accomplishment, showcasing a strong ability to exceed performance targets. Renowned for mentoring talent and developing expansive networks, driving robust client relationships and success. Career objectives focus on leveraging proven skills to lead high-performing teams and enhance organizational effectiveness.

Overview

25
25
years of professional experience

Work History

Sales Representative - Business Development

United Parcel Service
01.2015 - 09.2024
  • Managed, developed, and expanded a territory of customers.
  • Peer Review Team - Facilitated growth through targeted feedback and mentoring.
  • Conducted market research to identify potential customers and their needs.
  • Women's leadership and development: Implemented strategies for fostering the growth of women in leadership roles.
  • Strengthened community ties through various support activities for UPS.
  • Shared expertise as a mentor with incoming employees.
  • Consistently recognized for achieving metrics and customer satisfaction
  • Earned distinction in the Champions Circle.
  • Awarded for outstanding performance as World of Champions Recipient.

Vice President of Admissions

Education Management Corporation
04.2010 - 04.2014
  • Company Overview: Education Management Corporation, Online Higher Education
  • Successfully attracted and enrolled qualified students to Argosy University.
  • Successfully met all targets for the first school start following training.
  • Earned commendation for outstanding performance in all Success Factor Competencies.
  • Exceeded expectations with a 114% achievement to plan and an 89% start rate.
  • Recognized for achieving the highest class pass rate.
  • Commended for top performance in call volume and engagement.
  • Developed and executed strategic plans to support the vision of the organization.

Branch Manager

US Bank
03.2008 - 11.2009
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
  • Drove a 46% increase in branch revenue through enhanced efficiency.
  • Guided branch towards receiving the most improved accolade.
  • Successfully led branch to achieve top operational performance in District.
  • Achieved leading number of net new accounts opened annually.
  • Chosen for first Emerging Leaders leadership training program.
  • Established strong working relationships with external partners such as vendors and suppliers.

Vice President Investments

Multiple Key Players in the Finance Industry
09.1987 - 01.2008
  • Tailored financial plans aligning with client-specific risk tolerance levels and objectives.
  • Measured outcomes by periodically analyzing and refining plan designs.
  • Ensured ongoing client satisfaction with many clients staying for 22 years.
  • Providing a full range of traditional investment programs, as well as various forms of insurance, including Medicare expertise.

Corporate Headquarters Operations Manager

Dermacare Laser and Skin Care Clinics
10.2006 - 04.2007
  • Managed corporate operations for a global franchisor.
  • Oversaw team responsible for operational execution and development.
  • Created a comprehensive support system for current and onboarding future franchisees.
  • Formulated and executed initiatives to drive robust growth.
  • Managed stabilization efforts through temporary consultancy.

Education

Bachelor of Science - Business Administration (Management and Finance)

Northern Arizona University
Flagstaff, Arizona

Skills

  • Effective Prospect Outreach
  • Pipeline building
  • Account development
  • Sales consultation and closing
  • Network development
  • Sales funnel management
  • CRM proficiency
  • Customer experience enhancement
  • Retention strategies
  • Proposal development
  • Relationship building
  • Objection handling
  • Consistently exceeds sales goals
  • Customer needs assessment
  • Client account management

Affiliations

  • Soroptimist International - Board Member, President and Charter President. Represented on an International Level
  • Purple Ribbon Council - Board Member and Treasurer
  • Peoria Educational Enrichment Foundation - Board Member and President serving to enhance public education which community partnerships, providing scholarships and raising funds
  • Palo Verde Recreation League - Board Member and President, plus Coach
  • Girls Ranch Inc - Board Member and Vice President

Accomplishments

  • Outstanding Senior Student - Northern Arizona University
  • Delivered Commencement Address - Northern Arizona University
  • Outstanding Young Woman of America
  • Who's Who

Timeline

Sales Representative - Business Development

United Parcel Service
01.2015 - 09.2024

Vice President of Admissions

Education Management Corporation
04.2010 - 04.2014

Branch Manager

US Bank
03.2008 - 11.2009

Corporate Headquarters Operations Manager

Dermacare Laser and Skin Care Clinics
10.2006 - 04.2007

Vice President Investments

Multiple Key Players in the Finance Industry
09.1987 - 01.2008

Bachelor of Science - Business Administration (Management and Finance)

Northern Arizona University

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Kristina Murray