Yesenia Smith
Valparaiso,IN
Summary
Hardworking and motivated individual with a strong focus on organization and attention to detail. Highly skilled in handling cash transactions and addressing customer needs and concerns. Efficient and dependable in serving customers in diverse environments, ensuring accuracy and proper payment tracking while avoiding errors.
Overview
7
7
years of professional experience
Work History
Team Leader, Sales Operations
Hooters
Portage, IN
01.2021 - Current
- Enhanced team effectiveness through acquiring cashier skills.
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Prevented losses by watching for suspicious behavior
- Kept customers happy by quickly processing payments and bagging purchases
- Recorded daily transactions precisely to avoid errors and keep logs accurate
- Covered multiple store areas by cross-training in different roles
- Covered kitchen needs by cross-training in different positions and filling in for absent team members
- Met fast-paced customer demands, cooking numerous meals each day with consistent quality
- Promoted team efficiency by using downtime to restock supplies and clean surfaces, equipment, and floors
- Boosted efficiency by keeping work areas clean, tidy and free of debris
Production Worker
Lear Corporation
Hammond, IN
11.2019 - 01.2021
- Maintained compliance with established safety guidelines guaranteeing a secure environment.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Customer Service Executive
Walmart Supercenter
Hammond, IN
10.2017 - 01.2019
- Enhanced team effectiveness through acquiring cashier skills.
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Prevented losses by watching for suspicious behavior
- Kept customers happy by quickly processing payments and bagging purchases
- Recorded daily transactions precisely to avoid errors and keep logs accurate
- Covered multiple store areas by cross-training in different roles
- Covered kitchen needs by cross-training in different positions and filling in for absent team members
- Met fast-paced customer demands, cooking numerous meals each day with consistent quality
- Promoted team efficiency by using downtime to restock supplies and clean surfaces, equipment, and floors
- Boosted efficiency by keeping work areas clean, tidy and free of debris
Education
Associate Of Science -
Ivy Tech Community College of Indiana
Valparaiso, INHigh school diploma - undefined
Donald E Gavit Middle/High School
Hammond, IN06.2019
Skills
- Transaction processing
- Product sales
- Payment processing
- Communication Skills
- Project management
- Drawer balancing
- Returns processing
- Cash handling
- Recordkeeping
- Customer service
- Attention to detail
- Assembly
- Manufacturing
- Telephone etiquette
- Customer satisfaction
- Cash management
- Administrative support
- Filing systems
- Database entry
- Administrative tasks
- Prioritization
- Relationship building
- File maintenance
- Database management
- Document management
- Research
- Processing mail
- Schedule and calendar management
- Proofreading
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Verbal and written communication
- Appointment scheduling
- Customer and client relations
- Scheduling appointments
- Clerical support
Timeline
Team Leader, Sales Operations
Hooters
01.2021 - Current
Production Worker
Lear Corporation
11.2019 - 01.2021
Customer Service Executive
Walmart Supercenter
10.2017 - 01.2019
High school diploma - undefined
Donald E Gavit Middle/High School
Associate Of Science -
Ivy Tech Community College of Indiana