Katherine Chesser
Birmingham,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Parking Attendant
Birmingham Parking Authority
Birmingham, AL
09.2016 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered general questions about parking fees, facilities and directions.
- Collected parking fees from customers based on charges for amount of time parked or standard lot fee.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Greeted and welcomed guests to nurture relationships and grow successful business.
- Explained parking rates and retrieval procedures to guests upon arrival.
- Handled money accurately by performing tasks such as turning in daily reports.
Customer Service Associate
Winn Dixie Supermarket
Pinson, AL
02.2013 - 09.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Trained new personnel regarding company operations, policies and services.
- Helped customers complete purchases, locate items and join reward programs.
Education
High School Diploma -
Locust Fork High School
Locust Fork, AL05.2012
Skills
- Till counting
- Lot monitoring
- Parking fee calculation
- Decision Making
- MS Office Certified in Power Point
- Self-Motivated
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Verbal and Written Communication
Timeline
Parking Attendant
Birmingham Parking Authority
09.2016 - Current
Customer Service Associate
Winn Dixie Supermarket
02.2013 - 09.2016
High School Diploma -
Locust Fork High School
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