Michael Reis
New York,NY
Summary
Accomplished Security Manager with a proven track record at Marriott Vacation Club, enhancing safety through strategic emergency response plans and effective team leadership. Expert in physical security and incident response, with a knack for fostering employee relations. Achieved significant improvements in operational efficiency and client satisfaction.
Overview
24
24
years of professional experience
Work History
Security Manager
Marriott Vacation Club
06.2023 - Current
- Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
- Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
- Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
- Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
Security Operations Supervisor
Marriott Vacation Club
02.2021 - 06.2023
- Optimized resource allocation by strategically scheduling security patrols based on historical trends and current threat assessments.
- Trained security personnel in proper techniques and tactics for optimal performance during routine operations and crisis situations.
- Ensured compliance with all relevant regulations by maintaining up-to-date knowledge on industry standards, laws, and best practices.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Improved team cohesion by conducting regular meetings to discuss ongoing issues, share information, and assess progress towards goals.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Security Officer
Securitas Security Services USA
07.2019 - 02.2021
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Examined doors, windows and gates to verify security.
- Reported suspicious activities and persons to law enforcement.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Account Manager
Allied Universal Security Services
07.2017 - 07.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Security Forces Flight Chief
United States Air Force, USAF
07.2000 - 08.2014
- Mentored junior team members, providing guidance on career advancement opportunities and skill development paths.
- Developed strong relationships with local law enforcement agencies to enhance collaborative efforts in maintaining public safety.
- Managed resources efficiently to optimize operational capabilities while minimizing costs.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Monitored personnel access and maintained accurate security records.
- Spearheaded initiatives aimed at enhancing physical security presence across all facilities under jurisdiction.
- Responded to emergency situations quickly and calmly for professional support.
- Developed security plans and procedures to protect personnel and assets.
- Assessed potential threats proactively using intelligence analysis techniques to prevent incidents before they occurred.
- Identified and reported suspicious activity to prevent security incidents.
- Safeguarded sensitive materials by implementing rigorous inventory management practices and adhering to established guidelines.
- Increased overall force protection capabilities by offering input on tactical plans during strategy development meetings with senior leadership figures.
- Improved emergency response times through the development and implementation of effective training exercises.
- Elevated unit readiness levels by conducting comprehensive training sessions on various security tactics and strategies.
- Optimized scheduling processes to ensure adequate staffing levels during peak hours or special events.
Education
Bachelor Of Applied Science - Security Management
John Jay College of Criminal Justice
New York, NY06.2017
Skills
- Report Writing
- Incident Reports
- Safety and security procedures
- Safety and security regulations
- Physical Security
- Daily incident reporting
- Emergency Response
- Incident Response
- Schedule Management
- Investigation techniques
- Asset Protection
- CCTV Monitoring
- Emergency planning
- Security officer development
- Employee Relations
- Compliance Management
- Schedule oversight
- Report Generation
- Operations Management
- Business Continuity
- Training Oversight
- Security team management
Timeline
Security Manager
Marriott Vacation Club
06.2023 - Current
Security Operations Supervisor
Marriott Vacation Club
02.2021 - 06.2023
Security Officer
Securitas Security Services USA
07.2019 - 02.2021
Account Manager
Allied Universal Security Services
07.2017 - 07.2019
Security Forces Flight Chief
United States Air Force, USAF
07.2000 - 08.2014
Bachelor Of Applied Science - Security Management
John Jay College of Criminal Justice
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