Nicole Holmes
Sacramento,CA
Summary
I take pride in my 10 plus years in customers service field. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
15
15
years of professional experience
Work History
Warehouse Worker
Macy’s
08.2023 - 10.2023
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Consistently lifted materials weighing as much as 75 pounds.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assembled pallets and crates for secure transportation of materials.
Patient Care Aide
Private Patient
09.2018 - 09.2022
- Provide great care for the patient
- Light house cleaning, cooking, bathing, shopping
- Assist with medical devices, medication reminder
- Accompany to the doctor visits and give good communication with the patient and everyone on the case.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Ran errands for patients, did shopping, and picked up other necessities.
- Maintained clean and safe environment to promote patient safety and comfort.
Certified Home Health Aide
Partners n care
04.2008 - 01.2017
- Provide great patient care for the patient
- Light house cleaning, cooking, bathing, shopping
- Assisting with any medical devices, accompanying to doctors visits
- Stay in good communication with the patients, nurses, doctors everyone on the case.
- Provided mobility assistance such as walking and regular exercising.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Administered medication as directed by physician.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assistant Manager
Bolton Inc
06.2004 - 06.2007
- I provide great customer services for the customer experience
- Train new employee on store policies and cash register
- Receive and send out shipment of merchandise
- Completed payroll paperwork for the employees
- Keep the sales floor clean well stocked.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Macy East
10.2003 - 12.2003
- I provide great customer care for the customer experience
- I operate the cash register, follow store policies
- Restock the sales floor with merchandise, setup markdown put up sales signs, check price tags
- Keep the store clean and clear walking space for everyone.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Science - Computer Networking
Gibbs Colloege
Montclair, NJ04.2004
High School Diploma -
West Side High School
Newark, NJ06.2002
Skills
- Order Fulfillment
- Shipping and receiving
- Payment Processing
- Promotional support
- Sales Development
- Customer Needs Assessment
- Product Sales
- Multi-tasking strength
- Customer Service
- Inventory Control
- Shipment Processing
Personal Information
Title: Sales Associate
Timeline
Warehouse Worker
Macy’s
08.2023 - 10.2023
Patient Care Aide
Private Patient
09.2018 - 09.2022
Certified Home Health Aide
Partners n care
04.2008 - 01.2017
Assistant Manager
Bolton Inc
06.2004 - 06.2007
Sales Associate
Macy East
10.2003 - 12.2003
Associate of Science - Computer Networking
Gibbs Colloege
High School Diploma -
West Side High School
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