Madeleine Pinto
Raleigh,NC
Summary
Dynamic sales associate with proven expertise in upselling and promotional support, honed across roles at Spencer's Gifts and other retail leaders. Excelled in building customer relationships and enhancing sales through effective problem-solving and inventory control. Demonstrated flexibility and a keen eye for retail loss prevention, significantly contributing to store success.
Overview
4
4
years of professional experience
Work History
Sales Associate
Spencer's Gifts
10.2024 - 12.2024
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Flashback
05.2024 - 10.2024
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Cashier
Dunkin' Donuts
04.2023 - 08.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Sales Associate
Journeys Shoes
06.2022 - 08.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
McDonald's
02.2021 - 05.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Fraud detection
- Problem-solving skills
- Flexible schedule
- Display setup
- Inventory control procedures
- Stocking and receiving
Timeline
Sales Associate
Spencer's Gifts
10.2024 - 12.2024
Sales Associate
Flashback
05.2024 - 10.2024
Cashier
Dunkin' Donuts
04.2023 - 08.2023
Sales Associate
Journeys Shoes
06.2022 - 08.2022
Cashier
McDonald's
02.2021 - 05.2021
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